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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Ryeknox

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About Ryeknox

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  1. Formal & Rose Collection

    I think so too, there has to be something going on that we're either missing or suppose to wait for some other event. I can't seem to get a straight answer from anywhere, or seem to find proof with someone who does have one on Ps4. I want those skins!
  2. I want ALL the trophies!

    Got lot's of tips to share, and dont mind helping out people with the game. Psn: Alchemy528.
  3. Currently I've been playing a lot of Dst on ps4 and asking people who play if they have ever received a Character skin, part of the Rose or Formal Collection. Between asking people and seeing people share community pictures on PS4. All it seems people get is either Shadow or Survival skins. Not one person I've seen in game has gotten lucky out of a curio chest with these 2 types of collection. So I ask/beg you klei for some insight on this matter.
  4. [UPDATE] The Gorge on Consoles

    Oookkkay, sooo where's this update klei?
  5. [UPDATE] The Gorge on Consoles

    I've been hoping/ expecting today or this week. Don't let me down klei!
  6. Basically just hear say. Post's on the forums have mentioned it, Someone on my PS4 community mention's it. And just finished watching this guys video on the leaked update and he brings it up as well. I still don't know where people are getting WB's name though.
  7. I keep hearing rumour's they're re balancing character's. Particularly Wickerbottom, is this true? What was Said about my old Lady!
  8. [Game Update] - 120

    Is the atrium entrance now added onto a pre-existing giant tentacle or is a new one created and placed randomly somewhere in your caves. I'm currently having trouble finding my entrance, as I've spend the last couple days going through every giant tentacle so far and still nothing.
  9. [Game Update] - 120

    Not sure how I feel about locking the bundle wrap behind the bee queen.
  10. [Game Update] - 115

    Same Can't even Download.
  11. I do have cloud storage enabled. That was the first thing that I tried once I noticed all my stuff was gone. The save was overwritten, and any attempt at uploading the cloud doesn't change anything now.
  12. After figuring Id try deleting a certain day and trying to see if my game would work if i do a rollback before starting the server. My whole entire save file is now damaged.... I lost alll saved worlds!! this is complete Horse ****!!
  13. My game that Ive been working towards for several weeks now. Up and suddenly decides that it doesn't want to load up anymore. Yesterday and days before It was working fine, until the afternoon yesterday when I decided to close it down for a moment to take a break. Now everytime I choose this game it gives me the blue error screen and tells me to report the problem. Suggested actions on playstation's end tells me to update system software or the game. Both are up to date. Please help as I've accomplished quiet alot on this server and it will be a real bummer if I end up losing this one.