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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

t0panka

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  1. [Game Update] - 276567

    Oh hai Mark! Any ETA on mac/linux version pretty please? I hope it is still happening
  2. Looks like this will be more like testing that other game from Klei called "Don't Kill: The Server"
  3. Guys imagine that this GEORGE beta will {[insert whatever horrible thing you dont want to happen]} ... EDIT: and i think DST items are on Klei servers not Valves
  4. Guys imagine that this GEORGE beta will wipe your DST inventory out when you run it. Would that be fun? Do you wanna spend time dealing with issue like this? 99% of people in this thread don't even care that it is beta, they are here just to get free stuff first lol. CHILL Give Klei little bit of space. The will release when its playable and ready for us. If it is this minute or 2 days later doesn't matter at the end!
  5. WOW so coool! EDIT: shame that macOS support didnt make it trough for.this release
  6. Mark of the Ninja: Remastered Confirmed for PC

    Damn i was hoping this to be released shortly after that teaser. Looks like this is another "we are working on this you will hear from us in a year or so with news" :/
  7. Mark of the Ninja: Remastered Confirmed for PC

    @Mobbstar ah yeah im just too hyped for all this and can't wait for anything MOTN really I read all text and comments now under that video and i get it now. Klei got out of the Microsoft chains and can release this game to everyone else which wasn't possible before so they are making little polishing so it is looking cool on new hardware Quote from Klei from Youtube comments: BTW funny how there is more info about this in youtube comment section vs official Klei forums
  8. Mark of the Ninja: Remastered Confirmed for PC

    Now im thinking about it .... is remaster just "this game will be released on those devices as it is or is this remaster remaster of whole game so new graphics and maybe new content? Because i think that MOTN is still working no problem on Mac/Win last time i checked so i really hope this will be with more content and stufffffff ... PLZ Klei make it gold ... well diamond ... this game is already gold .)
  9. Mark of the Ninja: Remastered Confirmed for PC

    This will be EPIC!!! I will play this like third/fourth time when it comes out. Can't wait! IMO this is Klei best game!
  10. 99% of those vignettes are old artwork profile frames are just game screenshots and it looks really bad as profiles 99% profiles icons are old artwork - these look ok i guess as icons 99% emotes are old artwork - meh don't want to be harsh on Klei but this is WEAK guys
  11. are you aware you are commenting in same thread with people who are buying them low and selling them that high? With only few available on market the price is made up by these forum people lol. Sometime even same ones that whine about prices of skins. Yet no one is counting 1$ elegants because those are not the hottest sh... lol at "36$ were harmed" ... thats more like "i made already 360$ off these"
  12. Guys don't worry lantern/staff skins coming soon .)
  13. It is waaay over 400 .) Also DANGLING DEPTH DWELLER SKIN FOR WEBBER WHEN???
  14. At this point Rose collection is so "old" that i would rather not to have it. We didn't get new character collection for so long that i would expect to get something new and cool (mainly something different). The reality that we know what we gonna get and waiting for it like 6 months or maybe even year already is so sad :/
  15. Hello, I was wondering if you know someone who's trying to get a GoH Webber off their hands. If so, I hope you can give it to me. I know it sounds unfair for you to just give me an Elegant but it's worth a shot.

    1. thesquirrelking1310

      thesquirrelking1310

      Sorry I didn't see that I could message you personally. Ignore this.