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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Botaxalim

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  1. i think no delay between dish and lot of salt for extra time
  2. SOLO Wes- 5 Meal Under 18 Minutes!!

    Wow,garlic power
  3. Rose skin price in market is imba, pls nerf
  4. Slicksger need temperature above 35c to survive
  5. [Game Update] - 235671

    time to make new base tommorow then, comfy bed need some love, hope most crash bug is fixed and small improvement bout optimization will be great. keep up the good work
  6. [Game Update] - 235181

    i have i5 4460, 16gb ram, gtx 960 there a something i learn how to get better fps, decreasing gas movement, dont build many hydrogen loop inside the base (pipe movement) heat exchanging, when excavate outside base, just make 3 space wide with ladder, dont dig all the tile you not use, the more tile you open the more heat and gas exchange, the more calculation bog the proccessor dont queue too many task for dupe, including storage/material lying around i guess klei need to make custom map size (small, half, default), current map is imposible to clear out (100% fog clear) without decreasing fps
  7. I mean, the generator still burning and produce power, even battery is full, as long there a small thing between powerlines consume power like 10w lamp, no matter how much you set the threshold Try it, coal gen ----- lamp ----- battery. I dont know its bugged or intended feature Because the lamp is requesting power from coal gen, not from battery where the right thing to do How its supposed to do, threshold on coal gen work is to make like this Coal gen ----- battery ----- lamp It does happen on manual generator too, i dont know if they already fixes this Since now i always put generator straight to batteries, and nothing between the lines
  8. [Game Update] - 234773

    omg i love every of this, most is known major bugs keep up the good work
  9. [Game Update] - 234607

    Just round up everything in per second, i know this is not perfect scenario, where there bottleneck and standby period, yeah because not everything run at 100% on same time. Well based on their stats , i think i got the big pictures. Chill
  10. [Game Update] - 234607

    edited the pic with update. so run down all power generation in the game, i think we need more advance power plant, all we have now its too based on resource. the best power net now is natgas geyser since unlimited resource, maybe next is steam generator since we already have plastic/polymer? or nuclear power plant with radiation act like germs
  11. [Game Update] - 234607

    i better make new topic its derail from main topic about update, gonna move now
  12. [Game Update] - 234607

    yeah i dont know exact number for natgas geyser, i usually using 2, if i using 3 generator, the gas from geyser will run out so if 160+add 1 fetilizer so natgas geyser can run 3 generator
  13. [Game Update] - 234607

    ok got it, i hope im not wrong, its based on how many carbon skimmer is needed, just randomly using photoshop i know this just stupid math, since we cant calculate the liquid or gas travel in second, depend on how long pipe any comment, correct me if im wrong, im just dumb for math
  14. [Game Update] - 234607

    my head is hurt can someone give me "noob calculation" counting waste,heat and resource with numbers is painful ok, with single carbon skimmer can run 3 natgas gen,so 9 fetilizer synth
  15. [Game Update] - 234607

    Pharma chamber(old rejunevator) seems just better version than medical bed, without healing HP. I dont know they changed in oil update. And now they balance the oil well, its using petrol generator worth now?. Can someone enlightment me, iam bad at math. How many cost net power plus clearing the waste VERSUS natgas generator using pol.water - fertilizer - nat gas gen. I want steaming all my polluted water for powering oil well