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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

HoneyHam

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About HoneyHam

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  1. editing profile

    how can a mans edit his name and signature?
  2. I didnt get the chance to play the forge and im just now finding out that it ever existed. After getting roughly caught up on the lore, I'm wondering what the difference is between the Constant and the Hub. What is the Hub? And is the Forge outside of Their control, some kind of other realm? Does this prove that the Ancient ruin boys were there before Maxwell/Them and had links to these other worlds, and now They only control the Constant but not The Forge, or this new Gorge realm? The big mouth god thing in the Gorge might imply that there are more godly beings than just Them, and maybe infinite realms/dimensions/whatever in the DS universe
  3. I've wanted to know the source of this song for so long and you have finally satisfied me
  4. Lookin' tasty mate

  5. https://s-media-cache-ak0.pinimg.com/originals/71/24/15/712415ba4a89133adbe82493a2210f76.jpg
  6. Why am I? Who is this place?

    1. Show previous comments  1 more
    2. HoneyHam

      HoneyHam

      my birthday is coming up soon and that means I've been here since like 2 years ago, granted a lot of that second year was spent dead, but hey

    3. greenglacier

      greenglacier

      Eating too much honey ham isn't that bad.

    4. Halved
  7. Blood Eagles Comic + Art

    hay i em liv i liek dees comiks
  8. some art :D

    Can I request a drawing of a Batman-Warg?
  9. some art :D

    I'm not dead anymore, also I like the FNAF art.
  10. 998 NOTIFICATIONSWHAT

    1. Show previous comments  2 more
    2. HoneyHam
    3. Gaberrrrr

      Gaberrrrr

      Yeah just Ignore them like I do.

    4. Zomsabra

      Zomsabra

      The cons of going on break for a while.

  11. I think I'm leaving, nothing ever happens anymore and it's boring, someone tell me when Together comes out or the forums get more exciting. You can talk to me on Steam and stuffs..

    1. Show previous comments  10 more
    2. Crapplejacks

      Crapplejacks

      NO I MEANT THANK GOD YOU AREN'T LEAVING AS PERMANENT! THAT SOUNDED SO RUDE\. I AM SORRY.

    3. Malan-Tai
    4. the truthseeker

      the truthseeker

      Glad you're returning then (because you're SPESHUL!)