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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

RalphKastro

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About RalphKastro

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  1. is America great yet? Canada sure as heck is getting some possible new Klei employees/Lumberjacks, though. And Dollar value will hopefully drop enough for me to buy more (Klei) vidya games.

    1. Show previous comments  1 more
    2. RalphKastro

      RalphKastro

      Doing great. Will try to figure out how to use skype on linux later this week.

      Also, can somebody sum up what changed since I left?

    3. Asparagus

      Asparagus

      Charlie's doing major redecorating... literally and figuratively... shadow creatures posing as end tables that chase after light and even puts out fires done to by things to itself... marble... marble everywhere... moonrocks, moon rocks everywhere... new queen-based insect boss/miniboss... the Queen Bee.. and ofcourse PETS!!!(THAT YOU CRAFT) and also doors/gates and fences!!

      Scarecrows... Underground Giant: Toadstool... mushroom based lighting, fashion and interior decorating... no roofs as of yet...

    4. RalphKastro

      RalphKastro

      wow, sounds really interesting. Once I'm done with this RailsGirls event I'll be doing, I'll probably binge on Don't Starve again.

  2. Hot Lava Closed Beta Sign-Up!

    *pops in* Looks very promissing. I'm really looking foward to drowning in lava in the living room. *gets eaten by the linux monster again*
  3. that moment when an entire PvP scene dies in a matter of days due to the fear of being softbanned just by interacting with certain hackers... Just saw one of the fuckers, almost got me.

    1. Asparagus

      Asparagus

      ...

      details pls O__O

    2. RalphKastro

      RalphKastro

      apparently some hackers can really mess with your game in dark souls 3, making you get billions of souls on one hit and stuff like that. because it has a softban system on invalid data, people are terrifyed of going online in case they meet these bastards until it's fixed.

  4. why do I feel like this video will become relevant soon? 

     BOLSONARO and/or CUNHA 2018!!11!!!*sarcasm*

    1. Show previous comments  2 more
    2. Asparagus

      Asparagus

      *is not in US*

      ...

      *has own country's election coming with candidates who include an embezzler, a thief, a murderer, and someone who just isn't ready to run...

      yep, it's going to be relevant soon <.<

    3. RalphKastro

      RalphKastro

      wait, so this is happening everywhere? are we getting a facism second wave or something?

    4. Pyromailmann

      Pyromailmann

      If Trump's elected? Yes.

      If Hilary is elected, the first female president will be the one with least emotion. 

  5. should be studying for tests tomorrow... but we have ENEM every year, while Dark Souls 3 only happens once in a lifetime.

    1. Show previous comments  8 more
    2. RalphKastro

      RalphKastro

      it has partial admission. the lowest enem grades are around my yesteryear's range, so I could probably do it. The problem is affording to go and live there.

    3. ImDaMisterL

      ImDaMisterL

      You could come live in my house, let's do a SUPER SLUMBER PARTY!

    4. RalphKastro

      RalphKastro

      *Super Melon Slumber Party

  6. POING!

    1. Show previous comments  2 more
    2. ImDaMisterL

      ImDaMisterL

      @T4T3RGR3NAD3R *gets 20 notifications in an hour* Yeap.

    3. RalphKastro

      RalphKastro

      it went from happy surprise to possibly fun nuisance to me. Guess I'm kinda imune to these dopamine adictions(or Civ 5 is just that good of a game)

    4. T4T3RGR3NAD3R

      T4T3RGR3NAD3R

      Shhhhhhhhhhhhhhhhhhh habibi pls

  7. silently gone and noisily back. I'M BACK, Y'ALL

    1. ImDaMisterL

      ImDaMisterL

      I was actually just thinking about your absence...

      What is this witchcraft?

    2. RalphKastro

      RalphKastro

      I think your spirit animal was communicating with my totem.

  8. someone quick, make a Dress-Up-Wilson mod!
  9. ban DragonMage for trying to ban a mod.
  10. time to unban all my 255 fake accounts and lock all the important threads in order to take over the Klei forums.

  11. Everything that humanity needed: https://insaneintherainmusic.bandcamp.com/releases

    1. Mobbstar

      Mobbstar

      As a general Jazz lover, I want to kiss you for sharing this.

  12. Indeed. we may be going a bit too far off topic. But I'm afraid referring to the topic again will only create rage.
  13. 475379_1285024901819_200_181.jpg

    GOOD NEWS, EVERYONE.

    I might finally be able to join your stream again tomorrow. I'll try not to break Twitch with the sudden attack of my huge count of fangirls(0).

  14. why bother? 15 pages, mate. I've got stuff to do. I'd much rather just skim some posts and make a random joke or comment on non-specific matters that don't benefit to the thread at all. Like this one. oh, I remember the last guy here with attitude problems and hated when somebody forgot one letter of his name. It's always sad to see them go...