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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

MeingroessterFan

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About MeingroessterFan

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  1. The 100-day-Maxwell-challenge

    Oh hey, this challenge is a thing again, nice! How about Maxwell being absolutely miserable at a beach?
  2. @Mobbstar, what a surprise to see your name in the credits for Finding Paradise. Good job!

    Also, I know I'm a week late, but Happy New Year, Klei Forums.

    1. minespatch
    2. Mobbstar

      Mobbstar

      I did a help ¯\_(ツ)_/¯

    3. DragonMage156

      DragonMage156

      Yeah we was a Freebird beta tester. Yet even I was surprised to see him in the credit at first glance ^^;

  3. Man, I slack on keeping up with the forums for a few weeks, and suddenly you guys drop a bomb like this! This kind of Sneaky Surprise Substance Supplement (I am very alone) is why I love this company and its products. Well, that and... the usual... high quality of those... products... yeah. Anyway, good job, Klei! Between this and Griftlands, I'm really looking forward to 2018.
  4. a46012062e.png

    Thank you, Klei, I think I will "resere" a copy. :p 

    1. minespatch

      minespatch

      What's going on?

    2. MeingroessterFan

      MeingroessterFan

      An ad for an Invisible Inc.-themed edition of one of those monthly item boxes. An ad with a funny little typo in.

      Okay, not that funny. But I felt it was worth mentioning.

    3. minespatch

      minespatch

      I just noticed the typo.

  5. I'm still dead, but to fill the gap until I'm not, have some photos from my Nippon trip

     

    1. minespatch

      minespatch

      Congrats though Klei's embedding is really strange with imgur. Nice shots bud.:wilson_smile:

    2. MeingroessterFan

      MeingroessterFan

      Thanks. I didn't take the pics though, our host took them with his magical supercamera. I had to downsize the photos to even upload them. >_>

  6. AquaRC's little doodles and art stuff

    Nice to see some more art from you! And high quality work as always.
  7. The 100-day-Maxwell-challenge

    Aww. Only 3 weeks before its completion, too. :c But I totally get where you're coming from. I've got similar feelings about my own challenge, hence why I put it on ice for a week or two. Well, it was fun joining you on this wild ride and leaving stupid comments, hope to do it again someday.
  8. The 100-day-Maxwell-challenge

    "Woah, WX, I like what you did with your hair!"
  9. The 100-day-Maxwell-challenge

    I thought his index finger was a cigar for a second...
  10. The 100-day-Maxwell-challenge

    Well, it has been established that spider fur isn't very warm, after all...
  11. The 100-day-Maxwell-challenge

    Are you ever not on holiday? Have fun in Spain. I was there this winter, and even in winter it was still unpleasantly hot, so I hope you won't melt. Try the churros, they're really good.
  12. The 100-day-Maxwell-challenge

    Forget Worms, the new big game is Spiders! A giant legion of SPIIIIIDERRRS!
  13. The 100-day-Maxwell-challenge

    Who needs arms with legs like these?! Sorry, Webber...
  14. The 100-day-Maxwell-challenge

    OHMYGODNEMO You just gave me the biggest nostalgia trip. I had, like, a bunch of those mole cartoons on VHS as a little lad ;_;