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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

RizzleQ

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About RizzleQ

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  1. Music.

    I absolutely love those beats when I complete main objectives. It pumps me up to complete the mission and gives a different feel for the second half of the level.
  2. This sounds like a Don't Starve Together bug submission. If so, use this instead: http://forums.kleientertainment.com/forms/3-dont-starve-together-bug-tracker/
  3. Bug Submission: Category: Gameplay Platform: PC Issue Title: Infinitely Investigating Guards Issue Description: I'm in a situation with Nika and Deckard in Normal Mode. Support Guard (#3) threw a flash grenade at Deckard which knocked him out, then another guard (#2) pinned Deckard the next turn, then another guard came into the mix. The guard (#1) appears to be gumming up the works as he's the one who keeps on saying things like: - "Hey...?" - "Investigating" - "What was that?" Turn after turn, not a single enemy is moving off of their square and an infinite loop of investigation rings emanate off of Guard (#1). Steps to Reproduce: Be where I was and get alerted in the same way I did. Game F1 Info: INVISIBLE, INC. branches/EarlyAccess_Dec9.120093 USER '30160804@steam'OS: Windows (WOW64).6.1.1DB1GAME 3.2.initial_escape.ftm_vault.222042746 Savegame: savegame.zip