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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Rily

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About Rily

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  1. the files shows some kind of clock in the HUD for the Aporkalypse, it reminds me the one from majora's mask, Im so hyped for that season
  2. I don't think you lost them, while you are maxwell you keep them don't you? your char just can't use them, but I didn't tried that yet so, lets se?
  3. I agree with most of people here, this mechanic feels very exploitable it should have a higher price or some kind of cooldown, how about let you switch only once per character?, then that character is not an option anymore, just like touchstones that works only once on your character, then you will have only one chance to switch to certain character, you will have to take the maximum advantage of that before change again and eventually you will get stuck with the last character that you have, I would like more this new portal even if the character switch were random and you have to deal with your luck, or if the key uses an opal, then you must wait for a full moon to get the resources for one key. There are other exploitable features in the game but this one is the weirdest one, you just need moon rock, I really hope they change this, it feels lazy the way it is now and don't even use orange gems
  4. Issue with an Audio Mod

    I have the same issue, I tried lots of sound mods and they don't override the default sound options, I followed the sound mod tutorial from this forums but Im not sure if the issue is there or in our modmain files? maybe in the mod info file? I really have no clues
  5. @Nova4 @Puka_Picante I hope you are happy with this
  6. I'm so sorry for being annoying I never complained before outside the bug report forums but there is really no way to get a lower level? my OCD will kill me if not, or anyway to get the new achievements without leveling up? I played so much gorge already with friends and strangers to get the level 99 and I don't want a single level more, please I'll do anything, where do I need to sign to give you my soul? 

  7. unfortunately the new achievements imply winning and that will add experience, and all that I wanted was to get the same level as the forge, I got 99 then, please I want to get a lower level for my OCD, I'll pay any price in spools or even money
  8. Is there any way to get a lower level? I was getting to level 99 and now I have to ruin it to get the new achievements >:( please, klei, let me subtract some levels PLEASE, I BEG YOU, I will do anything
  9. a few days more, anything confirmed yet?, I already got everything but it would be handy to be certain of this, my friends ask for this quite often
  10. we found the problem, is the recipe book file in the klei folder, the corrupted recipe book cause crashes with lots of recipes, is there anyway to fix the file? I don't want to lose all my progress
  11. the steam sale is here again, I would really appreciate a confirmation of this from the devs... please?
  12. That's all, I wanted to know if the skin packs that are on steam as DLC will be there forever like the verdant collection, can buy this dlc later after the gorge ends?or should I get it now while the gorge is here?
  13. the time meter is over the safebox slots, it gets difficult to click on the first 3 slots sorry for put this in the wrong place, Scott said this is already fixed for the next upcoming patch