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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Spinorex

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About Spinorex

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Don't Starve Together
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  1. This is truly a day for rejoice! Or a sign of the imminent end of days. One or the other. Maybe both.
  2. It has taken approximately 7 months, but I have finally made a new avatar. I am of win.

    1. Show previous comments  4 more
    2. Percival

      Percival

      It was already dead to begin with; it was rambling about it being Christmas time or something like that.

      It had to be put down.

    3. Spinorex

      Spinorex

      I mean it was originally made in... *ahem* "Winter", so naturally it may have seemed a tad bit dated.

      But it was still alive and kicking. It may have not been able to form cohesive sentences that weren't directly related to Christmas, but it still tried. Kinda. Probably. I'm not entirely sure actually, but I'm sure that I'm right in the end, like always.

    4. Percival

      Percival

      Oh no, it was alive and kicking.

      He tried hitting me when I tried burying him.

  3. wwow it is really hard to not be dead

    1. KidneyBeanBoy

      KidneyBeanBoy

      To be dead, or not to be dead? Either way, I know how you feel.

    2. Spinorex

      Spinorex

      I'm so dead I"m still dressed as santa. In July. I still try to resurrect myself every now and then, but I keep getting told that that's "immoral", and "unnatural", and "against the very laws of nature itself".

  4. One day I will revive my Art thread that has been long dead with only about three pages; though, today is not that day. For I am lazy.

  5. Merry Charistmas

    1. Show previous comments  1 more
    2. Percival

      Percival

      I believe it's Chairsmas.

    3. Spinorex

      Spinorex

      "At least I tried. That's all that matters."

    4. Willette

      Willette

      this was so worth watching

  6. I now have DST. HOOPLA.

    1. Show previous comments  3 more
    2. Spinorex

      Spinorex

      *knife hits leg*

      ... Well at least my computer is unscathed.

      *computer bursts into flames*

    3. Percival

      Percival

      I wonder how that happened.

      *kicks away can of gasoline*

    4. Spinorex

      Spinorex

      Well I suppose I can just play with the charred remains and pretend I am playing DST.

      *sits fiddling with burned PC parts in saddness*

  7. I shall soon have DST. Fantasterific.

  8. Ho Ho Ho, now give me free cookies and milk.

    1. Show previous comments  1 more
    2. Spinorex

      Spinorex

      This is unacceptable. How dare you give me leftovers? I demand FRESH plates of flesh cookies!

    3. Percival

      Percival

      I don't have time for that, nonexistent being!

    4. Spinorex

      Spinorex

      You cheap anti-nonexistent being antics are despicable. Where's your holiday spirit? You can expect coal now for what you've done. Also probably for the murders you've committed, but that is beside the point.

  9. The forces of inactivity are strange and powerful. I have no idea how to become active again, send help.

    1. Percival

      Percival

      But the shipping costs of help are such a bother!

    2. Spinorex

      Spinorex

      This is no time to be CHEAP! My life is on the line! Probably!

      ...

      Ok, maybe not.

    3. Auth

      Auth

      DON'T WORRY! I'LL HELP YOU!

      *boards up all of your exits*

      heheh

  10. I'm just going to sit here in sadness until a fix for TBOI:R comes out so I can actually play the game. *sits while sorrowfully crying*

  11. The Binding Of Isaac Thread

    My game won't start up.
  12. some art :D

    Please no, I like my ears intact and not bleeding thank you very much. Also no one has died yet. Yet. P.S. Also Merry Christ-a-ween.
  13. The Binding Of Isaac Thread

    According to this blog update it is 1.32: http://bindingofisaac.com/post/101357952124/the-binding-of-isaac-collection-is-a-giant-80-offAlso, this is an amazing picture:
  14. I want to do something on the forums but I just don't. I have no idea if it's because I'm extraordinarily lazy, or something else. I'm probably just lazy.