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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About jbeetle

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Klei Featured Artist
Visited by the Title Fairy
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Don't Starve Together
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Oxygen Not Included
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  1. I have my own fair share of problems with the modkit. One fix to this one is to make sure you're running the exact version of Unity it says in the SDK file.
  2. [Game Update] - 271672

    Just want to say good job, devs. I love the casualness of pogo jumping (really, I do), and I like all the changes made. Especially, I like marveling at the school layout/level without lava (it's easier to notice without lava). I love the attention to detail and the fact that it feels like a real school. I don't know, I just like looking at level design. oh, and surfing is SO FUN.
  3. I think you took the promotion too far this time. https://apple.news/AjGGikiBySU2fcHnD6TPQDw
  4. Make a knock-off version of Don't Starve yourself!
  5. Because 670 people thought of the name "watermelen" before this watermelen!
  6. [Game Update] - 243469

    nothing new since tuesday
  7. Thanks for continuing to update. I'm just getting back into it again and didn't play the beta of the most recent update at all. Loved being scared to death by the cute little crocs.
  8. I'm having so much fun lately in Shipwrecked. Follow me on twitch.tv/jbeetle if you ever feel like watching instead of playing yourself :)

  9. JBeetle's Learning to Art

    Don't know why he would have ever locked it in the first place. I just like spreading my art far and wide.
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    You never know where you're going to find my latest creation! (here. here is where you found it. in a 4 year old thread.)
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