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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   
    • JanH

      Rhymes with Play Dev Cast - HOT LAVA   06/21/2018

      Join the Hot Lava dev team on Twitch (or on the Hot Lava Steam store page) this Thursday, June 21st, where we will be playing and discussing the game!  Don't forget to click the follow button on the Klei Twitch channel to get alerted whenever we go live. As always, the Rhymes with Play Dev Streams are live Thursdays at 3:30 PM Pacific Time (10:30 PM UTC) Where is it?
      https://www.twitch.tv/kleientertainment Use our handy widget below to see when the stream goes live in your area: Check out the stream announce thread for discussions!

bugsmand

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About bugsmand

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Klei Featured Artist
Don't Starve
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  1. Get the 3 geared icebox ready.. Its gonna be a long trip...
  2. Hey, i was trying to find ideas.
  3. Can a freezer or a fridge work instead? I don't really seem to have a cryochamber with me at the time.
  4. Man where are those genius forum posters from the past puzzles when you need em.. Edit: i feel like we should spread more awareness to the puzzle, maybe reddit, don't starve steam forum, to get some more people on this.
  5. Well rn i think a lot of people are busy with Gorge. So i don't think any research is gonna happen right now. Though, i do hope i'm wrong because the puzzles klei makes is fenomenal, and the fact that the community can crack em is outstanding sometimes. I think they can crack this one too.
  6. Don't forget fake giveaways and fake gameplay videos.
  7. Hamlet Gameplay

    Also the ferns untop of the screen is definitely the way of saying "yeah, you can't see crap in the jungle, its all blocked up cause of ferns" also the fact that its like the "caves" on the surface and there are already ruins makes me VERY excited for what lurks in the jungle Edit: Also New bird type! Looks like some sort of hummingbird It's really hard to get a good picture of it
  8. Hamlet Gameplay

    What, like the old "lady" in the holy grail? Now don't drop that mud.
  9. Or you know, be like me and watch the Hamlet trailer over and over again until all you ever can think of is bacon.
  10. Hamlet Gameplay

    You forgot a very important detail.
  11. I feel like this is going a bit off topic and over to the spammy side, this is not a twitch chat people, plz keep it lowkey. Plz do not spam. I know everyone is hyped but plz. Otherwise this thread is prob gonna get locked due to spam
  12. I don't remember my country having pigmen civilization.. or jungles. Guess i need to go out more often.
  13. Oh my holy lord of klei gods in heaven! I didn't think it was possible, i didn't think it was *THIS* possible to make me THIS hype. I mean yeah i was hyped either way but omg man! I'm not even sure how i'm supposed to live until december now.
  14. - UPDATE - Haven't been drawing on the bee thing lately BUT i can assure you i am still working on it with different characters, pigs and lots and LOTS OF MORE BEES!! I just have a question really, what characters would you like to see? I'll make a poll Let me tell you these piece is gonna be like the beepocalypse.
  15. Eyyyy eyyy EEEYYYYYYYYYyyy everyone! Back! been a bit silent (Again, but ya know, school and stuff.) Still working on that bee thing ya know! So i might as well give ya a sneak peek of it! (How exciting!) I'm ALSO updating the thread with my o'l stuff I have posted on this forum, some unfinished, some old ones, and maybe some wacky doodles.