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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   
    • JanH

      Rhymes with Play - Oxygen Not Included: Community Challenge   08/15/2018

      Episode 202 - Join the Oxygen Not Included team on Twitch this Thursday, August 16th, where we will be playing a community-created challenge scenario, "Crashlanding!" by Bizzum22. If you would like to try this challenge out for yourself, follow these steps: Download the save file (crashlanded.sav) from Bizzum22's forum post; Move the "crashlanded.sav" file to your game's save file folder; PC - C:\Users\USERNAME\Documents\Klei\OxygenNotIncluded\save_files\ Mac - ~/Library/Application Support/Klei/Oxygen Not Included/save_files/ Linux - ~/.config/unity3d/Klei/Oxygen Not Included/save_files/ Launch Oxygen Not Included, and load "crashlanded" save file. NOTE: This is not a supported feature currently, and we will not be able to provide technical support if something goes wonky. Please proceed at your own risk. Don't forget to click the follow button on the Klei Twitch channel to get alerted whenever we go live. As always, the Rhymes with Play Dev Streams are live Thursdays at 3:30 PM PDT (10:30 PM UTC) Where is it?
      https://www.twitch.tv/kleientertainment Use our handy widget below to see when the stream goes live in your area: Check out the stream announce thread for discussions!  


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About debugman18

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Don't Starve
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Don't Starve Together
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  1. Up and Away

    @funtimefoxy @deaththeking Up and Away is no longer being updated by the team. This includes incompatibilities with any game updates and DLC.
  2. Memory Leak?

    That doesn't seem like a memory leak; the minimum settings on the store page suggests 4GB of RAM.
  3. Randomly while playing, the game will crash on me. I'm not doing anything in particular, it just completely closes without a dialog windows or error displayed.
  4. I'm pretty happy to see an Antlion implemented.
  5. I hope to get some great feedback from the just-released Winnie mod for Don't Starve Together.

  6. I'm putting a small twist on Sanity for the upcoming Winnie standalone mod. Sanity is important, but what of Hope?

    1. Show previous comments  1 more
    2. ImDaMisterL


      If you ever happen to need a writer, I'm always available :)

    3. debugman18


      You interested in adding all of the most recent DST strings?

    4. ImDaMisterL


      From ANR? Sure am!

  7. Up and Away

    There are a ton of incompatibilities between Up and Away and Don't Starve/Together. Right now, it's not playable on the latest version, vanilla or otherwise. It's very unlikely that this iteration of Up and Away will be updated in the future in a meaningful way. I simply don't have the time to learn what is needed to bring the mod to a playable state. However, there is good news. I am going to release a standalone version of Winnie early next year, re-balanced and rewritten for Don't Starve/Together.
  8. Up and Away

    First time I've seen that bug. I'll fix it on the dev branch.
  9. Up and Away

    It is fixable, but we don't know how. If someone more capable came in with a solution, we'd be able to carry on.
  10. Slept in today. Woke up, looked at the clock. 6:30 am. :wilson_shocked:

    1. Mobbstar


      Can you really call that "sleeping in" where you work at?

    2. debugman18


      Yup. My workday starts at 7, so I'm usually up earlier. Usually around 5.

  11. The lady and I are moving to South Carolina. Adventure!

  12. Up and Away

    We're currently working on a huge update (relative to the released version, anyways) to the mod. This (and tons of other bugs) have been fixed in the update. In the meantime, you can download the bleeding-edge version here (which is "stable" as of the time of writing): https://github.com/debugman18/UpAndAway/archive/02a6e1f0e457183e53fce8c0fa6bc1e87c306f5d.zip
  13. Well, I'll keep the redux as a side project, just in case. **** happens, that's fine. For now, though, we should move discussion to the new forum. We can do all sorts of fun things there.
  14. It's not malicious. You've done more to bring Up and Away to life than I have. I just don't understand Wicker well enough to manipulate it when the time inevitably comes that an update breaks it, be it DLC or multiplayer. It always does come. I'm not a terribly experienced programmer, and right now I don't think I have the time to learn all that I need to in order to patch Wicker. I really, really want to see Up and Away do well. With multiplayer, with Shipwrecked, with whatever DLC Klei releases in the future. I've tried to contact you, for what its worth. I don't like summoning you just to fix stuff. I know you have a job, and your own life, and Up and Away shouldn't feel like one as well. I want Up and Away to last, without banging my head against something I just don't understand. I have a lot on my plate in real life, so I want the time I spend on the mod to be fruitful, not frustrating. Without you around to update it, Wicker won't always keep compatibility with the game. I don't have the capability to fix it, presently. When I don't even hear "I'm just busy, I'll come by later" back from you, I can't count on you showing up and fixing things. You shouldn't have to be an on-call handyman for the mod, either. I just want this mod to not be dead. Having read my explanation, is that really that extreme of a solution? Compared to the mod being completely dormant "until further notice"? I want Wicker to be a part of Up and Away. I want you to be a part of Up and Away. However, without knowing when or how Klei will break something, Wicker is and has been a time-bomb for me. I've asked for help on the forums, and gotten some help. Which led right into more problems that I can't fix. So, where do we stand?
  15. Well, as far as I can tell, these are the largest hurdles (not counting the refactoring of prefabs), ones that Wicker has solved previously: Custom worldgen screen. I was able to do this without Wicker previously. Same goes for the main screen. Custom world tiles. Actually, not specifically a Wicker thing, so this should continue to function. Biome specific weather. Should be solvable with dummy entities. Save the current weather condition from each biome with the dummy entity, then use a biome-specific dummy to change the weather back and forth. Whirlwinds teleporting the player. Should be solvable. Somehow. Beanstalk climbing. Should be not only solvable, but easy. Shopkeeper and his quests. Should be easily solvable. That's all I can think of off of the top of my head.