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      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-


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About ucw

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  1. I think (?) it's a bug. mobs are not supposed to switch, other than hippos and frogs that are supposed to move in both. shadow creatures are a figment of your sanity-drained imagination, so they defy logic.
  2. um... not yet. Do you use a basic rabbit trap? I have used those to capture Pikos. What a great idea... you could kill them for monster meat or poison gland, or that shell casing (can't remember the name.) Do you do anything else with trapped scorpions?
  3. Now I have reason to mine them -- I usually avoid because they cause scorpions to appear.
  4. When mining an unimportant pillar, and getting all the rocks and things falling from the ceiling, I heard the "magic doorbell" sound. I don't usually hear that when mining unimportant pillars... I tested it on others, and didn't hear that sound. Does it mean something special with an unimportant pillar?
  5. and... I was surprised to discover you can't move jungle turf.
  6. Labor contract

    I would like that for chopping down trees and cork trees.
  7. Linking worlds

    Had similar problem. Had three games in which I went from ROG to Hamlet, and all three I rushed through ROG to get to Hamlet as quick as possible. However, the day count when I got to Hamlet was unpredictable. Seemed random. I had assumed I would start Hamlet on Day 1, just like when progressing in Adventure Mode. The other possibility would be to have the day count consistent, so if I leave ROG on day 3, arrive in Hamlet on day 3.
  8. One of my kids used to play an age-appropriate game when he was in elementary school -- I think it was Cluefinders. Different CD's, each one sends of a group of kids off on a different adventure in which they have to solve a bunch of math puzzles to finish the adventure.
  9. Wickerbottom and Warbucks, but will to try Webber after reading posts from spider fans. the jewish people of the world thank you for your prejudicial stereotype.
  10. Right now the gas mask is the only way to enter the poison jungle (for an extended period of time.) There is a ruins in the poison jungle that needs to be explored, so at this point in time it is necessary. Maybe they'll come up with another way.
  11. Waphly, the Mant

    Well, keep up the creative thinking!
  12. Waphly, the Mant

    Have you considered applying to join the development team? I think you would enjoy it.