I purchased this game about a month ago, pleased to see it had a Chrome version (since the Steam version doesn't work on Mac). I got about 7 or 8 very awesome gameplay hours in before getting hit with the Nacl crashes (http://forums.kleientertainment.com/showthread.php?457-quot-Error-Module-load-error-quot-MASTER-THREAD). I've waited patiently and will continue to do so, however the lack of apparent progress on this problem has gotten me worried. Will this game ever work again on my system? I wouldn't be surprised if I had any programming skills to speak of, that I could get it running again. However this is not the case and I haven't been able to play this wonderful game, that I payed for, and I haven't seen anything here on the forums to assure me that it will in fact ever work again. Now before you go ahead and lock this thread down, I'm not going to ask for technical support but rather this: Can I expect a refund? I'd rather have the game and play it (obviously), so I guess what I'm looking for is some sort of guarantee that either A) I should just be patient and wait for a fix (and a working Steam version would be just dandy) or B) In the case of a fix not happening, receive a full refund. I hate to be asking this but as a consumer I can't help but feel outrage at the current state of my product. Thank you.