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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

_jas

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About _jas

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Don't Starve
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  1. game platform: steam pc hardaware: pentium i7, 16gb ram, 2gb amd radeon Software: windows 10, radeon drivers updated description: got a world with a friend that i didn not played in a while , today both rejoined. i hosted, she joined, then after like 5 minutes i ALT+TAB to see other stuff i was doing in browser, then when i came back : BLACK SCREEN , but i can " move " and " hear the sounds " , we where playing LAN, so she and i saw that i was there moving as i moved in my pc; the thing is that in my PC it was a black screen i could not get back the visualization of the game. After that i closed the program, then restarted the game, started the game again. All progress we made was gone ( as i was the server, ando could not " quit " the game ) ; So we started again where we where before all the " rejoin " stuff. ( dont matters much as we played like 5 mins ) this time we could play without problems . i think i alt tabbed too , but no side-effects this time ( nevertheless im not sure if i alt tabbed ) files attached: - client log: found, and attached. - mdmp: not found - dxdiag: done and attached. hope it helps ! see ya next time
  2. yes sir, if you walk away too much from water the water disapear and wilson walks on the void ( just black screen and wilson in the middle ) cant screen shot that cuz alerady died yesterday , but , in the long walk i have done between map 1 and map 2 , in previous posts, some times it got "voided "
  3. xD lol , after trying to see if i can acces from other island here are some screenshots ... walked that long : and tons of poo ! ( 70 manuere ) off topic: something weird with the forum: i got to go to advanced post settings, to post images from my computer, if i tryed in quick reply , it wont let me upload the images from computer only internet url was allowed. i guess i'll starve ... cuz i cant eat poo xD .... and birds dont come to water T_T may be a suicide option will be quicker ( al least enable it whe you are thrown into water ) Lol , the night eaten me xD ....
  4. lol ! , just died by of the spider queen; while i thought i will die and start from zero ... something funny happened ... i respawned on the 2nd meat effigy , but this time , looked like the effigy was teleported in the water ... also a lot of poo was stacked there xD and, i cannot walk into the earth again ... i guess i must restart :/ here are the screenshots: Where i respawned: map where i was map with arrows so its easier to see the spots in case arrows are not read: upper left: where i died bottom left: where was my camp right: where i respawned : aka: the blackhole where my effigy was transported
  5. Bug Submission Please choose a category [Gameplay] Platform SteamVersion Number 71378 Issue title meat effigy dissapeared without die Steps to reproduce built 2 meat effigies. the second dissapeared on day start. how i done: 1. built an effigy 2. play a long time ( dont remeber how much ) 3. built a second effigy at night , just before the sunrise 4. at sunrise , 2nd effigy disapeared, and all the resources used on it , where consumed. 5. kept playing, 6. after die , i respawn on the 1st one, and the second never apeared. Describe your issue how i done: 1. built an effigy 2. play a long time ( dont remeber how much ) 3. built a second effigy at night , just before the sunrise 4. at sunrise , 2nd effigy disapeared, and all the resources used on it , where consumed. 5. kept playing, 6. after die , i respawn on the 1st one, and the second never apeared. conclusion ... lost resources for nothing i just reached day 40, this have happened around day 30. in a beffalo/bunny island. so i started go gater more resources to make anoter, if this keeps happening i will report again =). later ;D
  6. thnx ! it helped me to save , at least once ...nevertheless , next time i shut down PC the progress was lost ...to solve this , before shutting down the PC, close steam so it syncs.after that you should be able to continue the game if you restart.hope it helps ;Dedit: anyway it will be cool that it autosyncs on exit or something like that