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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

Evan

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About Evan

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  1. Same problem, I would say try editing the settings.ini, but it doesn't seem to work. I THINK it might be a Windows XP error, as I use it, and I think you use it too judging from the image. Maybe something to do with DirectX 9? At any rate, I hope they fix it Soon.
  2. Bug Submission Please choose a category [Graphics] Platform Steam Version Number Dec19 Issue title Display options greyed out Steps to reproduce Started up the game for the first time, and multiple times thereafter, and the full screen option and resolution is always greyed out. Picture is in the description, and steps I've taken to try and fix it. Describe your issue http://imgur.com/gk0wZ Above is the picture of my options screen Also when I try to press alt-enter in game, the screen blinks black for a second and then goes back to windowed. I already tried editing the settings.ini, but it went back to being windowed on start up. It's not a major problem, but full screen mode would be nice