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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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Everything posted by DarkValkare

  1. Bug Submission Please choose a category [Exploit] Platform Steam Version Number - Issue title visual bug + exploit Steps to reproduce sign in start playing Describe your issue The first issue I encountered was the water not rendering on half of the map: http://imgur.com/xASWc the second issue i've found is when trying to plant anything in the ground, wilson gets stuck and starts turning back and forth in the same spot and eventually planting. the third issue i have is i can see birds trying to land on the ground but some actually do NOT lan on the ground and just continue to hover in the air acting like they are landing. while the birds are bugging out like that the player can walk up to it and kill it for its morsels. the last issue is when near the first science machine i can click on something that requires the alchemy engine and it'll be unlocked without having the engine anywhere near me or placed on the map. the research button wouldnt be there for it to unlock but i can click on the picture from the tabs list to research it and unlock it when near the first science machine.