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      UPDATED - Studio Note & Rhymes with Play Streams Temporarily Canceled.   03/06/2020

      UPDATE (3/19/20): Just a quick note regarding the team at Klei Entertainment. As noted previously, everybody at Klei Entertainment is working from home due to the Covid-19 outbreak. Many of us have been working especially hard to help maintain operations as we all move out of the office and into our homes and with everything being done online, extra time must be spent in organizing conversations and trying to maintain communication. As some of you may know, we have a very open office and we are almost always in contact with each other as we go about our days. Some of us work across multiple teams and that work has become a bit more challenging for everybody.   That being said, at this time the transition has not caused any major disruption in our operations, but it would be overly optimistic to expect that we won't have any delays at all. We're going to have to be especially mindful about this in the coming weeks and make sure we don't take on too much work so we can keep things running smoothly.  We will let you know as we see how these changes affect our timelines.  Thanks UPDATE (3/10/20):
      The test yesterday went well. We got the whole office (mostly) to work from home without significant issue. As a result, Klei Staff that can work from home have been asked to do so until further notice.  This means that we will have to cancel the Rhymes with Play stream until we are all back in the office. This shouldn't affect anything else at least in the short term, but if things change I will update you all here.  Original Post: Hey everybody,  This Tuesday March 10th, 2020 the entire staff at Klei will be working remotely for 1 day in an effort to prepare the studio to work remotely for a little while if the need arises.  Klei is already set up pretty well to allow for working remotely, however we are going to have a one day "dry run" with the whole studio so that we can identify and avoid any issues or downtime that may arise should choose to implement a work from home policy due to COVID-19 outbreak concerns. Unfortunately this does mean that we will be canceling the “Rhymes with Play” Art stream this coming Tuesday, however unless the situation changes we expect everything at the studio to be back to normal Wednesday and we’ll continue our regular stream schedule Thursday March 12th. If the situation changes at all, we'll let you know. Thanks for your understanding.
       

Brook

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Everything posted by Brook

  1. Grill stops getting errands

    Hi @Flocc, There was one fix which applied to all fabrication buildings (those with recipe menus to choose what to craft), and another fix which will potentially impact any building which receives deliveries. If you continue to see issues, please report a new bug with the specifics of the building you're seeing issues with, and if possible a save game that reproduces the issue.
  2. Building got randomly ignore by dupes

    Hi @dyty1111, If the building you're referring to is a fabrication building (one that makes recipes, like the microbe musher, or cooking station) then this issue should be solved as of the latest hotfix. If you still encounter this issue, please let us know, specify the type of building, and if possible include a save file where you are observing the problem so that we can ensure we are addressing your specific situation.
  3. Grill stops getting errands

    Changed Status to Fixed
  4. Grill stops getting errands

    Hi @nanaka, This issue should be fixed with the latest hotfix. If you encounter it again, please let us know, and if possible include a save file that demonstrates the issue, so that we can be sure we are addressing your specific situation.
  5. Fabrication stops at 1 item remaining

    Changed Status to Fixed Hi @Sasza22, This issue should be fixed with the latest hotfix. If you encounter it again, please let us know, and if possible include a save file that demonstrates the issue, so that we can be sure we are addressing your specific situation.
  6. Changed Status to Fixed Thank you for the save game @mackhuffer, it was very helpful!
  7. Grill stops getting errands

    Changed Status to Known Issue
  8. Airbone baits color change issue

    Changed Status to Fixed
  9. Changed Status to Fixed the Desalinator should no longer allow itself to be built on ceilings or walls
  10. Duplicants wont plant seed

    Changed Status to Closed
  11. Hi @Red Shark, As @Hasufel mentioned, access restrictions currently does not prevent dupes from entering a door from the bottom or top, regardless of what the left/right permissions are set to. If the door is built so that it has a solid tile on top and bottom, the access permissions should behave as you expect.
  12. Dupes stop doing errands

    Hi @shiverczar and @Hasufel, These may or may not be the same issue, in particular the handling of delivery chores to farm tiles may be considerably different from those to fabrication machines like the microbe musher. So in either case, new save files may be useful even if the issues resolve themselves on load. There are many different possible reasons that a delivery might not get made, and it can be hard to tell them apart, so the more information the better. @shiverczar by all means create a new bug report with a save file so we can take a look at your specific situation.
  13. Game crash on 269 cycle

    Hi @Dupes, I wasn't able to reproduce a crash after loading your save files and running them for several cycles. Can you provide the output_log.txt file which might shed some light on what's happening? This file is overwritten each time you run the game, so please post the log file after seeing the crash, before running the game again. http://support.kleientertainment.com/customer/portal/articles/2744766-logs-and-useful-information-for-bug-reports
  14. Dupes stop doing errands

    Hi @Hasufel, If you can, please provide a save file which is showing this issue. This may help us identify issues with your exact situation.
  15. Changed Status to Fixed
  16. Changed Status to Known Issue
  17. Invisible flying tree

    Changed Status to Fixed
  18. Dying arbor trees leave floating branches

    Changed Status to Fixed
  19. Changed Status to Fixed