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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About Savin

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Oxygen Not Included
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  1. Dupe-A-Day!

    We have an infiltrator in our midst!
  2. Dupe-A-Day!

    *Insert robotic breathing theremin sounds here*
  3. Dupe-A-Day!

    I'm still here Thanks you all for keeping this thread alive We're working hard to get the new update out! Take care! Alex
  4. Dupe-A-Day!

    @Alia kindly requested a dupe this morning so here it is. Quit fittingly, Alia also created the world gen for ONI! Enjoy your days everyone! Alex
  5. Dupe-A-Day!

    Alone enjoying a slice of pie in a radioactive sewer...
  6. Dupe-A-Day!

    I coloured the sketch from the art stream yesterday as well as snuck in jambell's draw-along sketch! Thanks for partaking and posting your creations. It warms our hearts!
  7. Dupe-A-Day!

    "Where are my feet?!" I'll be on the Rhymes With Play Twitch stream this afternoon (3:30pm Pacific Time) doing a DUPE draw-along so if you're around then drop in, say hi and hang with Jamie Bell and I! He will be showing off some of the coolness that is the soundscape of Oxygen Not Included. Take care all!
  8. Dupe-A-Day!

    Happy chocolate egg weekend y'all!
  9. Dupe-A-Day!

    Super Dupe! (Don't stress about posting a new dupe every day. I know I can't! Just have fun with it!) Happy Tuesday everyone
  10. Artist/Animator on Oxygen Not Included and Don't Starve.

    1. ImDaMisterL


      Don't you think this belongs in your bio though? 

  11. Dupe-A-Day!

    More post-it note fun.
  12. Dupe-A-Day!

    Slight printer malfunction. Happy Friday!
  13. Hi Everybody! My name is Alex and I'm an artist at Klei. Join me and draw a Dupe-A-Day! That's the extent of my rhyming capability. We get excited seeing all the fan art you folks post so I thought I'd join in when I have the time. Our intention with the duplicant design was to make them simple, easy to read, and adorable enough for you to get attached to their quirks! So, feel free to post art of your dupes real or imagined in any manner of trouble they get up to. This is meant to be a fun exercise in generating different ideas and just getting loosened up with your own drawing. I'll do my best to pop in when I can (Dupe-A-Day-ish!) and throw out a quick dupe of my own. I will also try to answer any art-related questions you may have. Getting to know other people's art processes is a great way to add to your own skills as an artist. So here is mine. I call it "Dreaming Dupe: a brief respite from a stressful little life." Take care all!