Logan Potato

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About Logan Potato

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  1. At this point given that we are unable to fix the issue as to why the game wont launch. Would it make life easier to just put in a ticket for a refund and but it through Steam? Really wanting to play this game but given how much troubleshooting we've done to no avail i'm sort of getting tired and annoyed of it not launching.
  2. I have done both of these options to no success.
  3. I have check all over my PC an unable to find the file "kplayerprefs.yaml". If the issue is something to be fixed on the main menu of the game, I am unable to fix said problem. I went so far to uninstall then search and find nothing to reinstalling the game to experience the same issue again.
  4. So would I simply uninstall the game and reinstall it? Would would I have to dive into something and delete the specific code to make it work and if so where should/would I go?
  5. Here are both the DxDiag and Output logs. DxDiag.txt output_log.txt
  6. Every time I attempt to launch Oxygen Not Included it immediately comes up with the Error "Help a Black Hole Ate My Game". I so far have done thee verification process through Epic Games Store,and I have uninstalled and reinstalled it.