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    • JoeW

      UPDATED - Studio Note & Rhymes with Play Streams Temporarily Canceled.   03/06/2020

      UPDATE (3/19/20): Just a quick note regarding the team at Klei Entertainment. As noted previously, everybody at Klei Entertainment is working from home due to the Covid-19 outbreak. Many of us have been working especially hard to help maintain operations as we all move out of the office and into our homes and with everything being done online, extra time must be spent in organizing conversations and trying to maintain communication. As some of you may know, we have a very open office and we are almost always in contact with each other as we go about our days. Some of us work across multiple teams and that work has become a bit more challenging for everybody.   That being said, at this time the transition has not caused any major disruption in our operations, but it would be overly optimistic to expect that we won't have any delays at all. We're going to have to be especially mindful about this in the coming weeks and make sure we don't take on too much work so we can keep things running smoothly.  We will let you know as we see how these changes affect our timelines.  Thanks UPDATE (3/10/20):
      The test yesterday went well. We got the whole office (mostly) to work from home without significant issue. As a result, Klei Staff that can work from home have been asked to do so until further notice.  This means that we will have to cancel the Rhymes with Play stream until we are all back in the office. This shouldn't affect anything else at least in the short term, but if things change I will update you all here.  Original Post: Hey everybody,  This Tuesday March 10th, 2020 the entire staff at Klei will be working remotely for 1 day in an effort to prepare the studio to work remotely for a little while if the need arises.  Klei is already set up pretty well to allow for working remotely, however we are going to have a one day "dry run" with the whole studio so that we can identify and avoid any issues or downtime that may arise should choose to implement a work from home policy due to COVID-19 outbreak concerns. Unfortunately this does mean that we will be canceling the “Rhymes with Play” Art stream this coming Tuesday, however unless the situation changes we expect everything at the studio to be back to normal Wednesday and we’ll continue our regular stream schedule Thursday March 12th. If the situation changes at all, we'll let you know. Thanks for your understanding.
       

Second World

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About Second World

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  1. Hey  guys,I need a  new  question,Can you  help me for  cancel  in  twitch account ?i forget  it and  I cannot rebind a new account in twitch , it keep show The authorization code is invalid, try again.please cancel my linked account, I cant  link a new account now,thank  you!

    1. Second World

      Second World

      Only you can help me, I have forgotten my original account and cannot bind a new account in twitch

    2. Second World

      Second World

      now there is a problem, I forgot my username and I forgot to bind the mailbox,I can't find my account at that time,so I need your help, I cant  help it anymore。I cant retrieve my account at that time,no way to get rewards QWQ

  2. it keep show The authorization code is invalid, try again.:mad:

    1. Second World

      Second World

      now there is a problem, I forgot my username and I forgot to bind the mailbox,I can't find my account at that time,so I need your help, I cant  help it anymore。I cant retrieve my account at that time,no way to get rewards QWQ

  3. it keep show The authorization code is invalid, try again.:mad:

    1. Second World

      Second World

      now there is a problem, I forgot my username and I forgot to bind the mailbox,I can't find my account at that time,so I need your help, I cant  help it anymore。I cant retrieve my account at that time,no way to get rewards QWQ

    2. nome

      nome

      I'm afraid I don't understand what you're asking about. You can try reaching out to our support department at support.klei.com

  4. it keep show The authorization code is invalid, try again.:mad:

  5. In this new version, I dont know why you canceled the free binding account setting,It feels like a bad decision, if we forget the account in twitch  it s really a very troublesome thing,i need you can help me cancel this bound account at twitch ,thank you 

    1. JanH

      JanH

      Unfortunately we do not have the ability to unlink Twitch accounts that have been compromised, banned, or deleted / inaccessible (forgotten password, username, etc) from our end due to the status of the account on Twitch's servers as per our post here: https://forums.kleientertainment.com/forums/topic/106108-cant-link-twitch-account/?tab=comments#comment-1194409
       
      We have asked Twitch for a feature request to have the ability to do so, and they will keep us posted on any updates; however we do not have an ETA as to when this may happen.
       
      You may also want to contact Twitch Support to inform them of your support request for regaining access to your forgotten Twitch account: https://help.twitch.tv/s/contactsupport
    2. Second World

      Second World

      now there is a problem, I forgot my username and I forgot to bind the mailbox,I can't find my account at that time,so I need your help, I cant  help it anymore

       

      I cant retrieve my account at that time,no way to get rewards QWQ

  6. I have a question,Can you  help me for  cancel  in   twitch account ?i forget  it and  I cannot rebind a new account in twitch ,thank  you! 

  7. In this new version, I dont know why you canceled the free binding account setting,It feels like a bad decision, if we forget the account in twitch  it s really a very troublesome thing,i need you can help me cancel this bound account at twitch ,thank you 

  8. In this new version, I dont know why you canceled the free binding account setting,It feels like a bad decision, if we forget the account in twitch  it s really a very troublesome thing

  9. I have a question,Can you  help me for  cancel in  twitch account ?i forget  it  and  I cannot rebind a new account in twitch ,thank  you 

  10. I have a question,Can you  help me for  cancel  in   twitch account ?i forget  it and  I cannot rebind a new account in twitch ,thank  you! 

  11. [Game Update] - 368667

    Ok, I will destroy some things, thank you.
  12. I also found that the number in my inventory will not change, it always is  2884,Even if I buy something from the market, it will not change.I think this is the reason why my inventory is constantly disappearing. You should check my account for me.

  13. Can you contact the manager? Help me to reflect on the problems I have encountered, The item suddenly disappeared in my inventory,thank you

    1. Show previous comments  1 more
    2. nome

      nome

      Problems disappearing from inventory are usually related to having >3000 items. Known issue, @Diabu is working on a solution but in the mean time the fix is just to sell off / grind / etc some of your duplicates until you have <3000.

    3. minespatch

      minespatch

      You're awesome Nome! Thanks for the heads up.

    4. Second World
  14. My question is why I already have something that disappears. I participated in every twitch , it was long  hours, I have all the things in twitch, you know, suddenly I found out that my inventory is disappears, like magic hat ,The avatar and background is in my inventory,The corresponding item has disappeared.they are all indestructible, why are they gone?do you understand this feeling, just like a thief stole my things .I am going to bind what I didn't need to bind in exchange foryour reward points. This is a joke.You have to check my account and compensate for the items that I disappeared.I have a lot of such things on my account, please check it out and give me an explanation.5d84669723b77_TIM20190920125502.png.8fafb9130f3a039965f214fbad5b8d0b.png

    TIM图片20190920130329.png

    TIM图片20190920132512.png

    TIM图片20190920132508.png

  15. [Game Update] - 368667

    My question is why I already have something that disappears. I participated in every twitch , it was long hours, I have all the things in twitch, you know, suddenly I found out that my inventory is disappears, like magic hat ,The avatar and background is in my inventory,The corresponding item has disappeared.they are all indestructible, why are they gone?do you understand this feeling, just like a thief stole my things .I am going to bind what I didn't need to bind in exchange foryour reward points. This is a joke.You have to check my account and compensate for the items that I disappeared.I have a lot of such things on my account, please check it out and give me an explanation.