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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

LordLegato

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About LordLegato

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  1. Redeeming Funko codes on PS4

    LordLegato replied to LordLegato's topic in [Don't Starve Together] PS4

    I understand this, but what I'm explicitly curious about is whether any work-around is even up for consideration. Maybe the redemption should be across all platforms and the place to do it is the klei site, maybe accounts can be linked just for the skins, maybe there's a support system here that can accept a proof of purchase token that includes the original code and grants it to the ps4 account. I don't know if this is even on their radar and that part makes me the saddest
  2. Would really love if these were redeemable, kinda sad there's no way to do this right now. I own skins on the PC but exclusively playing on PS4 these days I would be pleased to hear that it is at least in the backlog