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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About Zeg

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  1. Once the game returns to the normal view after the completion sequence, the mouseover tooltips in the main window no longer appear until loading a save. Mouseover tooltips on other windows (like Vitals, database info popups) do still work.
  2. Superbly Disgusting

    This is true, but I always thought it's pretty silly that if even 1 germ exists on a piece of food, Dupes are entirely grossed out. There should probably by a boundary point that's slightly higher than 0 heh.
  3. Since at least LU-358267 (or one version before), I've been having seemingly random 'hitches' in the game that hadn't been happening before. I was testing a build in space in a sandbox save and I noticed that the hitch actually coincides with the broken planet spawning in on the left of the screen. Though it's not an immediate thing... you see the planet spawn, a brief period of time passes (about a second at slowest game speed, but it is game speed dependant), then the game hitches slightly and the planet starts moving.