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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About Panda_Pet

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    Junior Member
  1. Save game gone?

    I've had a save file with Wigfrid. It's been several days into hay fever season, and I had just purchased the shanty shack in the hamlet. I haven't played for a couple of weeks and now all of my save games (save for shipwrecked) are gone. I know that I haven't died because I haven't went out exploring after purchasing the shack.