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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About Caio29

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    Junior Member
  1. I´m playing Arboria, it doesnt spawn.
  2. same, i never get more seeds
  3. We should have a option to make liquid pumps out of refined metal, like gold, because in arboria, for example, we dont have gold amalgam, and pumping water from geysers that give hot water or salt water is a problem
  4. We should have something to transform chlorine into bleach stone, like we have to transform oxygen into oxylite, because the waterweed uses bleach stone and it can run over any time and theres nothing we can do about it.
  5. Duplicants wont plant seed

    @abud thanks
  6. Dupes dont plant salt seed, i´ve already tried changing to a hydroponic garden and it just doesnt work, when i put it in red priority they just ignore it. O Sol Subterrâneo.sav
  7. Texture bug

    Texture bug when the dupe is shearing the dreco
  8. The turned off lamp is counting as source of light to the room (restaurant and bathroom)
  9. @SharraShimada It used to happen with water too but now i think it doesnt anymore
  10. Wood Burner doesn't detect lumber

    Its not a bug, its just because your dupes arent delivering lumber, put one of them in high priority of supply
  11. The arbor tree is using phosforite even though it isnt growing because of the temperature
  12. After launch_testing update number 348553 i can't play because i enter the colony and the game crashes after 2-3 minutes, and i can't even report the crash in-game because the game closes before i can do it [edit] On the crashing screen appears the message: Calculated an invalid temperature:t1=346.4413, m1=0 t2=NaN, m2=0.5, min_temp=NaN, max_temp=NaN Invalid temperature [NaN]