Nick at Klei

Developer
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About Nick at Klei

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    Junior Member
  1. Hi Csombi, Can you please try starting a new game and while in the game press F8 and submit the logs to us? Please leave a msg that the game is not saving. We’ll figure out why it is not working as soon as we can. Edit: Also, if you could send us the folder name of where your windows documents folder is? Please email us on livesupport@kleientertainment.com and mention that your game is not saving. Thanks, Nick
  2. Cant launch the game. The result is blackscreen

    Hi magicfly, I've got a few questions: 1) This bug is marked as Preview Branch, does that mean you are running 'Griftlands Experimental' from the Epic store? 2) Could you send us the log that should be in [Windows Documents]/Klei/Griftlands_testing/[large number]/log.txt (change Griftlands_testing to just Griftlands if you are running 'Griftlands' from the Epic Store) ? Please send it to livesupport@kleientertainment.com and say it's for Nick. 3) What folder is the game installed in? 4) Are you running with the latest nVidia drivers? Thanks, and I'll do my best to figure out what is going on here. Cheers, Nick
  3. Can't save progress?

    Many thanks!
  4. Can't save progress?

    Hi Dimanikor, For some reason we are not seeing your feedback appear on our end. Would you be able to zip up the contents of Documents/Klei/Griftlands and send it to us? Please shut down the game before zipping up the contents. It should contain a file called log.txt, a saves folder, a profile.lua, and a few more settings files. Please email it to livesupport@kleientertainment.com and we'll look into this problem! Also, Nirdshiip, if you could do the same, that'd help a lot! Cheers, Nick