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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

smushface_lion

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About smushface_lion

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  1. All of my Item Collection is Missing!

    Its been fixed now. Thanks so much!!
  2. All of my Item Collection is Missing!

    Thanks for the fast response. KU_45sIjV-5
  3. I don't know if this is a bug, but I had been playing DST earlier today and all was fine. Just tried to start it back up and it couldn't connect to Klei servers. Thought it was from my end, so I verified my game files and it disassociated from my Klei Account. Reconnected it and now ALL of my Item collection is missing but my steam-paid dlc, ds loyalty skins, yop skin, and valentine's items... They've even disappeared from my steam inventory. Metheus/Cyclum skins: gone. All my gorge items: gone. Winter's feast: gone. Twitch steam items: gone. ALL of the Forge content that I paid for through the shop in game: GONE