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    • JoeW

      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-

sabakurou

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About sabakurou

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  1. Easy Pickings (Peagawk Feathers)

    it’s not a bug if you don’t like it just don’t do it
  2. Game crashes after picking up stolen lantern (destroying city lantern with executives hammer) in Shipwrecked world (Skyworthy). Shows 'cityalarms' (a nil value) error. Lantern can be used from inventory but game crashes when picking up from ground. Also i accidentally discovered that when you pick up ro-bin egg during hatch animation it spawns 2 ro-bin but one is not gonna follow player. log.txt
  3. Hi! Yes crash is consistent and i also tried to verify integrity of game file, while DST have no problem with launch. Found crash files inside DS bin folder may help for investigation and uploaded new log file with more information. dontstarve_steam_298530_crash_2018_12_7T9_0_7C0.mdmp log.txt
  4. Game just closes after clicking play button and shows no error message.
  5. After clicking play button on steam game just closes and shows no error message, DST have no problem with launch. Tried so many launch options like -autoconfig, -novid, -fullscreen etc..