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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

edu1999hssilva

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About edu1999hssilva

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  1. My character disappears inside the ruins and shops, I tried to make a Clippings farm inside a room in my house, but when the character is putting the Hedge he simply disappears, and after a few seconds he starts to take damage as if he were being attacked by the charli, I also saw that the pigs NPCs of some stores also disappear, I even test in other maps to see if it was my world's only problem, but the same problem happens, and it is not because of the use of mods, even without any mod activated I continue to disappear for no reason, I hope that this problem is solved in some way.
  2. My character disappears inside the ruins and shops, I tried to make a Clippings farm inside a room in my house, but when the character is putting the Hedge he simply disappears, and after a few seconds he starts to take damage as if he were being attacked by the charli, I also saw that the pigs NPCs of some stores also disappear, I even test in other maps to see if it was my world's only problem, but the same problem happens, and it is not because of the use of mods, even without any mod activated I continue to disappear for no reason, I hope that this problem is solved in some way.