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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About simplesarcast

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    Junior Member
  1. Triage cot not working as intended

    no it turns out after I got ellie to lvl 3 she had gotten some damage. so.. that helped compound the confusion for me. Like I said before. It's a change that I missed and therefore it looked like a bug to me. thus: this was not a bug, just me not up-to-date with the qol3 change.
  2. Triage cot not working as intended

    triage just do health and not disease. that is new for me. Problem solved.
  3. Seems that the dupe needs Kindness I before the triage cot can be used... and when used the dupe just lies in the cot making sick animations without actually being sick. Dupes without Kindness I skill are "ineligible" to be assigned to the triage cot and thus don't get treated when sick. Also needing 3 upgrades to treat sick dupes (access to the triage cot via medical compounding->duplicant care->improved kindness i) is a bit much. Seems to me like the triage cot should be available for dupe treatment much sooner. So I'll state that as a bug. I added a pic showing Ellie and Harold. Ellie can be assigned, but Harold can't. Also I have no sick dupes (atm). Don't mind the puft chilling on the triage cot... That's the medbay mascot.
  4. I have a mealwood farm that I need to sweep every time because my high priority (9) food storage units (refridgerator) doesn't seem to motivate dupes to actually bring the food items to them. My it's not picking up the pincha pepas or the sleetweet either (both on harvest enabled prio 6, but plenty of the seeds on the floor and rotting away).
  5. Med Bay doesn't register propperly

    ah and I initially had some paintings in the room as well.
  6. Tried to build a med-bay, but it doesn't register as a med-bay. Tried to build it with a lavatory, but no med-bay. once all items are build to form a med-bay (toilet, bed and table) it tells you to remove conflicting buildings... but there are none.