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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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Everything posted by Sarythian

  1. solid oxidizer tank loading/unloading bug

    Yes, I have had the issue yesterday that the solid oxidizer tank was completely empty although it was set to 1800kg. The message set "waiting for delivery 24.5mg of oxylite." As oxlite evaporates when carried there is no way the tank will ever get filled.