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      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About psusi

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  1. Oh, so when the OP said it has twice the efficiency, that was already counting needing twice the mass of fuel ( the oxygen )?
  2. Here is an auto save back from cycle 747 where I had this nice steam turbine setup going to delete heat from the metal refinery and as an added bonus, use the power generated to run a steel aquatuner to cool the base. It worked great for a good 10 cycles, when it lost pressure, and I noticed gas had been deleted. It turns out there was a small pocket of polluted oxygen floating around, which people on the forums say leads to gas deletion, even though I swear when I sealed the room, there was nothing but oxygen in there. I then added pure oxygen from the electrolyzer and water from the steam vent until the pressure was high enough ( ~25kg ) and let them fight with the oxygen mostly trapped at the top, but sometimes poking down to get the turbine to see low pressure oxygen on top and high pressure steam on the bottom. A run of steel in the refinery would kick the heat over 500 F to toggle on the turbine, let it run for a good while powering the aquatuner to help add more heat, and eventually shut off at 455 F. This went on and off nearly a dozen times before I noticed the gas deletion. 9 cycles later, the gas pressure is down to only ~16kg of steam and oxygen. The Radioactive Panotpicon 6 Cycle 747.sav The Radioactive Panopticon.sav
  3. Ahh, and until it actually reaches the valve, it doesn't know that it is closed so it may choose to try and go there instead of the tank, and it can't get there because the pipe is already full, so it just sits there.
  4. Yea, but petroleum wouldn't be any better since you have to add twice as much fuel ( 1x for petrol + 1x for oxygen ).
  5. So.... if petroleum has twice the efficiency as steam, but requires an equal amount amount of oxygen then... it's no better than steam isn't it?
  6. Why does that cause confusion? There is a path from where the liquid is at to a white tile. What does it matter that there's a green on the other side?
  7. I had this setup working before SU and then I had to rebuild it. The idea is that the thermo sensor opens the valve when the petrol is cool enough to go back to the cool tank, and if it is too hot, the valve closes, so the petrol should flow past the valve into the hot tank to make another loop around the steam turbine. For some reason, once the valve closed, the petrol flowed into the first pipe segment above the valve and then stopped short, refusing to continue the 3 more pipe segments to the input of the tank. I deleted one of the pipe segments and replaced it with a bridge and that seems to have fixed it, but is this a new bug?
  8. That's if you want the most coal. What if you don't care about the coal and just want to keep them fed with the least food? Heh, I guess I never hovered my cursor over that before. Interesting that bbq is better than raw meat, but fried mushrooms are no better than raw.
  9. The game lists everything food related in terms of calories instead of kilograms, and AFAIK, hatches poop only cares about the mass of what they eat, so is it better to feed them raw mushrooms or meat, or cooked mushrooms or bbq instead? Even though you add pinchapepper to the meat to make bbq, does its mass increase in the process?
  10. Every time I click on a critter drop off and type a number of allowed critters and hit enter, then escape to close the window, the WASD keys stop working until I hit escape again to open the main menu and close it. Actually it seems to happen with any numeric entry window, like valves.
  11. Oh wow. So you can also use it to cook oil into sour gas?
  12. Ok, I guess I let the water get a bit too cold ( I was thinking keep it 14 degrees above freezing, but I'm in F not C, so it's a 25 F drop, so 55 F is cold enough to freeze coming out of the aquatuner, damage the pipe, drop out of the pipe, and immediately boil to steam in the hot petrol. I set up a temp sensor and shutoff to only let water above 70 F go into the aquatuner and it's been running fine. I guess that means the only bug is the fact that the aquatuner continues to consume power when its output pipe is broken.
  13. So why isn't the tepidizer overheating or deleting heat around it once it reaches its overheat temperature?
  14. Weird.. you are right, it is the pipe that broke. For no apparent reason. I had a warning for some time that the aquatuner was overheating, and I reloaded the last auto save less than a cycle before I noticed this and it hasn't happened again. There is no steam in there, no damage to the pipe, everything is working fine.