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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

toasterbathbomb

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About toasterbathbomb

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  1. Game crashing for unknown reason (mod)

    bump, please if anyone can help me out, i really need to fix this
  2. Game crashing for unknown reason (mod)

    Understandable. I got this error after updating the bigportrait when it was perfectly functional before, do you know why?
  3. Game crashing for unknown reason (mod)

    I apologise, this mod has so many problems popping up for no reason. Do you have an easier way i can get ahold of you, maybe a discord account?
  4. Game crashing for unknown reason (mod)

    Ok, i followed your instructions for another mod of mine, and i got the crash linked to the size of the names_jock.tex file, so i changed it to the dimensions you changed it to, but it went back to crashing with the same error the toasty mod used to have. Do you know why? my bigportraits file has the correct element name, but it still says it has problems. Uhp nevermind, i fixed it! Thank you so much for your help, i really appreciate it!!
  5. Game crashing for unknown reason (mod)

    Ok i remade the mod and used the .tex and the .xml you sent, and i have no idea what you did but it made both the name AND the bigportrait appear, how did you do that? I've had a weird problem before where the bigportrait wont appear, and you somehow fixed it? what did you do?
  6. Game crashing for unknown reason (mod)

    Legit just gonna remake the mod at this point lol Thanks for your help though!
  7. Game crashing for unknown reason (mod)

    an instant crash as soon as i hover over the mods icon, with the same error. i have no idea whats wrong with it
  8. Game crashing for unknown reason (mod)

    what is this?
  9. Game crashing for unknown reason (mod)

    ugly screaming
  10. Game crashing for unknown reason (mod)

    it instantly crashed again.
  11. I changed the names_[character].png to match my friends character name, and i converted it to a .tex file and everything, but now every time i hover over the character in the select screen, the game instantly crashes, leaving this error in the log: the notes file in the template says to do the following: i do this, and the game still crashes and I dont know why. i've attached the mod, and if anyone knows whats wrong and how to fix it, please let me know mod.rar
  12. Coding custom character perks (help)

    aeiou.zip
  13. DST mod - error

    what was the error? i cant help if i dont know what the error is
  14. Coding custom character perks (help)

    my sanity... dropped? how do i make it increase?