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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

toasterbathbomb

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About toasterbathbomb

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  1. I AM ABOUT TO LOSE MY MIND [HELP ME]

    Alright, thank you a lot for your help. Do you know a tutorial or a guide i could reference to fix the deformed sprite problem?
  2. I AM ABOUT TO LOSE MY MIND [HELP ME]

    It worked! I just stuc the template in there, i still need to redraw the head, but do you know how to fix the deformed sprite problem?
  3. I AM ABOUT TO LOSE MY MIND [HELP ME]

    I recoded the whole thing after i ran into this problem last time. Is that what you mean orr...?
  4. I AM ABOUT TO LOSE MY MIND [HELP ME]

    I only touched one or two of the images (i resized them) and the compiler didnt like that at all. so i checked the esctemplate's images and changed the resolution back to the original 300x300. I'm not sure why it won't compile even after they've been resized back to their original resolution Edit: I checked out the headbase_hat folder and i noticed one of the image previews was slightly larger than the others. The skull (electrocuted) sprite was 250x227, and so was headbase_hat-4. I'll double check these images with the esctemplates, and resize them if i need to. If this works, how would I go about fixing the deformed sprite? edit 2: it didnt work
  5. I AM ABOUT TO LOSE MY MIND [HELP ME]

    i will bump this to the edge of the universe if i have to. I really need to get this done and figure out why the sprite is deformed, and why the animations wont compile please
  6. I AM ABOUT TO LOSE MY MIND [HELP ME]

    bump because someone just paid me money for one of these
  7. hOLY MY GOD This mod has been killing me inside. I genuinely dont know how to fix it. I get crap like this, but only on the front view and when i try to fix it- tHIS Please, for my sanity, please tell me how to fix this. there are two other people who want one of these from me and oh my god i just want this done i have remade this five times save me AAAAAAAAAAAAAAAA - Copy.zip
  8. @joonieboy You need to recompile your animations, because it looks like your game isnt doing that for you. Take your exported folder and drag and drop it into this compiler, and it should work. If it says that you're missing an image, but you arent really, check and make sure your filename is correct. compiler.cmd
  9. I finally got all of my animations compiled correctly, but now when I put my cursor over my character's icon, the game immediately crashes. I'm not good at reading the crash logs, but I do know something went wrong, and a portrait or something didn't load correctly. And this is where the log abruptly ends: Is anyone able to figure this out?
  10. [Help] Invisible character (first post)

    yall i feel stupid lmao turns out i had the file named incorrectly
  11. [Help] Invisible character (first post)

    New problem- My autocompiler is ignoring one of the pngs, making it impossible for the animations to compile. I've replaced the png a couple of times, and I still get this same error. If anyone can get back to me as soon as you can when you figure out how to fix it, that would be awesome
  12. I've been scouring google for the past day or two, and have been unable to find a solution to this problem. My characters animations wont compile properly, making the character completely invisible. I rarely get this mod to work, because usually as soon a I get to the character select screen, as soon as I put my cursor over the character, my game crashes. When I do get it to work, the character is totally invisible, with only a shadow, and it does not follow the script I wrote for it. The ghost animations compile just fine, but the actual character won't compile. Checking through the logs, it doesn't look like there was an error. This is my first mod, and I followed the tutorial to a T , but it doesn't seem to want to work. I'll attach both the mod and the logs to this post, and if anyone can figure this out, god bless you. https://drive.google.com/drive/folders/1vunfJKxoeS8FTf3cUzhOeej0A2HN3qkr?usp=sharing client_log.txt