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      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About Mlah

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  1. In which case the power transformers behavior is even more confusing and poorly labeled. If power draw truly is based on the total Joules/sec yet consumers draw in one big gulp it means they must only draw once per tick otherwise everythings power draw would be quadrupled. So why then should the power transformer be special and draw power ever tick?
  2. That is all correct. With no batteries your transformers will never be able to output more than 2 kW per tick meaning if you are using conductive wire you are safe. If you put a battery behind the transformer however you can run into problems as your transformers will fill the battery and then as long as your batteries are charged your consumers are able to draw any wattage they want from the battery itself, potentially overloading your circuit.
  3. Do you have any normal wires on the left side of that transformer? ONI doesn't actually calculate the path current takes. The game simply takes all of the consumers connected to a circuit and checks it against the lowest rated wire on that circuit. A circuit being every wire and device connected together. If the power usage is too high it overloads a wire on the circuit even if logically there would be no current through it. Here is an example. Despite the pumps being connected with conductive wire which can handle 2kw the short little stub will still overload even though it isn't connected to anything. I would suspect that either you have some stray wires on the ends of your heavy watt plates or another part of the circuit is drawing more than 10 kW and that is simply where it chose to overload.
  4. If you find iron so easy to come by I don't see why you would be concerned about losing some of it to make refined metal. A temp refinery is pretty easy to set up and gets rid of the mass loss and with steel, you can actually gain mass. The most mass you will lose anyways is half your iron. So even then you would still be better off with refined as you end up only paying 2x the cost instead of 4x meaning you will have more iron left over. Then there is the fact that refined metal is actually renewable, through volcanoes and meteors, while to the best of my knowledge there is no way to make new iron.