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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   


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About Mlah

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  1. I think it is important to point out that when those polluted water bottles outgas they are losing mass. I think some people here are assuming it is free polluted oxygen forever. It is not and since it takes water and algae to produce the polluted water you are better off just making an oxidizer if you want to convert water to oxygen or algae deoxidizers if you want to convert algae to oxygen.
  2. In which case the power transformers behavior is even more confusing and poorly labeled. If power draw truly is based on the total Joules/sec yet consumers draw in one big gulp it means they must only draw once per tick otherwise everythings power draw would be quadrupled. So why then should the power transformer be special and draw power ever tick?
  3. That is all correct. With no batteries your transformers will never be able to output more than 2 kW per tick meaning if you are using conductive wire you are safe. If you put a battery behind the transformer however you can run into problems as your transformers will fill the battery and then as long as your batteries are charged your consumers are able to draw any wattage they want from the battery itself, potentially overloading your circuit.
  4. Do you have any normal wires on the left side of that transformer? ONI doesn't actually calculate the path current takes. The game simply takes all of the consumers connected to a circuit and checks it against the lowest rated wire on that circuit. A circuit being every wire and device connected together. If the power usage is too high it overloads a wire on the circuit even if logically there would be no current through it. Here is an example. Despite the pumps being connected with conductive wire which can handle 2kw the short little stub will still overload even though it isn't connected to anything. I would suspect that either you have some stray wires on the ends of your heavy watt plates or another part of the circuit is drawing more than 10 kW and that is simply where it chose to overload.
  5. It would be nice if we could get a lot of the missing pieces for automating conveyors that the other two piping systems have. Things like element sensors, conveyor shut off, filters, and flow valves. Filters and shut offs, in particular, would be extremely handy for managing what gets dropped off where and would make conveyors much more flexible.
  6. If you find iron so easy to come by I don't see why you would be concerned about losing some of it to make refined metal. A temp refinery is pretty easy to set up and gets rid of the mass loss and with steel, you can actually gain mass. The most mass you will lose anyways is half your iron. So even then you would still be better off with refined as you end up only paying 2x the cost instead of 4x meaning you will have more iron left over. Then there is the fact that refined metal is actually renewable, through volcanoes and meteors, while to the best of my knowledge there is no way to make new iron.
  7. It seems like having it a toggle would just lead to more confusion. By the time someone figures out the option to reverse it exists they should be able to adjust to the way priority works. Meanwhile, it just adds the potential for talking about lowering and highering priorities to become a giant mess when dealing with people using different systems.
  8. One thing you can do is make a room with a storage compactor that can only hold as many eggs as you need critters. Set it to high priority and once it is full dump the storage and lock the room. When the eggs hatch set the door to open and let the critters wander into the main ranch. Still requires a bit of manual intervention but I find it less work than dealing with incubators.
  9. I feel like the incubator is too tempting of a trap for players. In a stable ranch, it actually doesn't provide anything.I think most players would have better luck if they avoided them completely. The decreased hatch time only matters during the setup of a ranch. Hatching eggs naturally provide the same throughput you just need to shift when you quarantine your next set of eggs. It actually simplifies shinebug ranching as the incubation time synchs perfectly with the old age counter.
  10. What does slowing down research gain anyone? The process of researching isn't particularly engaging. There are no real design hurdles, you simply cosign yourself to being a duplicant short until it is finished. There are some interesting decisions in choosing what to research first but slowing down research doesn't change that it just delays it and impedes players ability to build.
  11. But so does your water usage so it doesn't matter. Yes the longer you go the extra polluted water will be a bigger number but so will the baseline amount of polluted water and the extra will still be minuscule comparatively.
  12. Doesn't it take something like 15 shinebugs just to keep a single panel going, which only provides you with 220 W. That isn't exactly a great source of power. You aren't going to be able to find enough wild shinebugs to power that which means you will have to deal with feeding and grooming them at which point you might as well just use a gerbil wheel.
  13. Clock sensor is even better at the cost of refined metal. You get both instant switching and some timing capability.
  14. I would actually prefer if it simply did the first task continuously until it runs out of materials and then switch to the next item. Either way however would be a major improvement over the current system.
  15. It makes it faster for the user. Sure we aren't competing against each other but I still value my time and would like to be able to get more out of it. Also it is just convenient. If you are building a lot of different things in an area it gets annoying swiping the mouse back and forth between the building menu and the work area. The game is already half way there with hotkeys for most things, it just needs to be expanded. That being said one problem I see is a conflict with priority controls. Currently the number keys that aren't in used can be used to set the priority of whatever task you are setting. I really like this behavior and would love to see it preserved so maybe using letter hotkeys would work better.