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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

LuisRM42

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About LuisRM42

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  1. Cave Season Bug [Switch]

    Hm. I think it was about 4 days, actually. I'll try to recreate once I'm not angry at this anymore, lol
  2. [Switch] Brightness to low

    I agree. The only way I found that helped A LITTLE was turning off the Auto Brightness option in the Switch and setting it to max. It's still way too dark, but it helped. A little bit.
  3. I feel the same way. I was actually quite hyped after the patch from a couple days ago, thinking that I'd finally be able to play DS on the go, but the glitches I've encountered are just too game breaking.
  4. Bug Submission Please choose a category [Gameplay] Platform Nintendo Switch Do you use mods? no Version Number 1.02, latest version, the one that came out a couple days ago. Issue title Season changes while in caves Steps to reproduce Go into caves, spend a couple of days exploring. Describe your issue Finally picked the game up after the patch came out, started new game, and went into a cave after making base. It was around day 16-17 of Autumn. Spent a couple days underground, suddenly it's raining all the time and I'm freezing. Came out and found that rabbit holes had colapsed, meaning it was now spring. Boomerang still causes crashes, season bug is still there, and it's too dark in handheld. Kinda makes me regret double dipping on this game for switch.
  5. The season glitch in caves is still there. I went in at day 16 and after a while it started raining like hell. Came out to find collapsed rabbit holes, meaning it's now spring. Ffs, guys.
  6. If you have already built it, you can pause the game with RT and manually move your torch from your inventory to your hand. The problem comes when you have to build a torch while running ):
  7. The darkness during dusk is left intact. Good to know that it's much less bugged, but it's as unplayable in handheld as ever.
  8. I had waited before creating a post about this 'cause I had seen this issue adressed many times in several different threads, but we were waiting for a (much needed) patch. I had hoped this would be fixed, but no. Seriously, dusk is way too dark. You're basically useless unless you have a nice source of light, whereas it's much easier to see everything on pc. I bought this game even though I already own both DST and DS on PC, but I really loved the idea of it being portable. Sadly, you can't really do much outside your base once dusk begins because you can't really see anything. To me, this is as gamebreaking as the bugs that were already fixed, and I'm starting to feel like this is just going to stay like this. I really hope this can be fixed somehow, because as it is, I really regret buying this more expensive version of a game I already have. It's good on a TV, but why play on the TV when I could play on the PC with mouse&keyboard? I really hope this gets fixed, as I don't think I'd buy another game from this developer if such a big issue can be left alone.