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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   
    • JanH

      Rhymes with Play Dev Cast - HOT LAVA   06/21/2018

      Join the Hot Lava dev team on Twitch (or on the Hot Lava Steam store page) this Thursday, June 21st, where we will be playing and discussing the game!  Don't forget to click the follow button on the Klei Twitch channel to get alerted whenever we go live. As always, the Rhymes with Play Dev Streams are live Thursdays at 3:30 PM Pacific Time (10:30 PM UTC) Where is it?
      https://www.twitch.tv/kleientertainment Use our handy widget below to see when the stream goes live in your area: Check out the stream announce thread for discussions!

bittermomo

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About bittermomo

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  1. When did you start this world?
  2. When trying to delete the password on the menu by pressing a button the whole text is highlighted, it disappears, then when I click of the keyboard, the password comes back. Maybe it is just a console problem rather than a computer problem.
  3. Tips For Beginners

    My tip is to be aware of where you base. Make sure you don't base by ponds or scattered twigs because I cannot tell you how many times I have gotten destroyed by Moosegoose.... Also, some people may not know this but you should find walrus camps to get a walking cane and tam o shanter... those two items are extremely useful since early players freak out over sanity and because who doesn't want to walk faster???
  4. I play console so I don't think any type of command will work.
  5. It's over day 700 and I never would of thought this but my beefalo herd is getting a little too close to my base. When I first started my base, I was about 8 screens away from the beefalo herd. Now I'm only 3 screens away from the beefalo herd This is going to be a problem obviously. Either because a red hound will be killed and the huge flames will touch a fence and my whole base will be up in flames, or because an unexpected gang of in heat beefalo jumps me and I'm dead. SO I was wondering, if there is anyway to prevent a beefalo herd from migrating to your base? I've tried hitting them and having them follow me to the opposite side of my base but that doesn't work... Sometimes I wonder if this is my punishment for using beefalo to get rid of hounds.
  6. I play with my cousin and we are currently at day 660. Our base is pretty big, covering 1/2 of the grassy biome with bunny/pig farms and all that jazz. As we were adding a spider farm to our base, he asked, "Is our base a mega base?". I stopped and wondered... hmmmm what is a mega base? I guess if your base is big... But I'm still confused.. How big does your base need to be in order for it to be called a mega base? What does your base have to have for it to be a mega base? Or is a mega base just simply... a large base?
  7. PS4/xbox bace showcase :] :] :] :] :]

    There’s not much to look at in this photo, but I really like the fireflies
  8. Hello, I hope no one gets mad or says, “this isn’t ForUM wOrThY”, but, WE KILLED DRAGONFLY! (tanking her smh so easy lol) -sorry if you can’t see the video, its not loading for me :/- B1CA40DC-2781-4135-9DBD-20F217666B53.MP4
  9. [Game Update] - 114

    so am I!!! Ughh. When I try to load a previously saved world (day 335) I receive the message “Disconnected/We don’t know what the problem is...sorry!” I’m not sure what is going on because my friend could load his previous saved world with no problems.... argghh, whatever the problem is, I hope that we will be able to play on that world again and our progress won’t be lost. I will be patiently waiting each day to see if I could successfully load up my world.