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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Ash001

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About Ash001

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  1. DST trading cards are also now available upon request. Feel free to add them into trades
  2. Finally managed to track down the last of the items as per requested. Trades pending. Even better news with new items in stock
  3. Take your pick from my inventory and offer a trade for whatever you need. Since Elegant skins can't be traded in game it unfortunately limits me as well, however feel free to send requests. I rarely have these though due to high demand. Additionally if you want a specific item (that I don't already have) just let me know and I'll source it as best I can. Anything in the same tier is 1 to 1 (if it's fair), 4 commons for a classy skin, any 4 classy for a spiffy, and any 3 spiffy for a distinguished skin. Note this is actually less than half price compared to the in game trading system and cheaper than the steam market most of the time due to their commissions on sales. Steams trade authenticator is preferred but not required unless the trade involves over 10 skins, purely so other people can get their stuff. I'm also open to any various miscellaneous trades people may offer so try your luck I'm here to help, new items are always coming in so check back for whatever it is that completes your collection, or anything you just want really Steam trade offer URL: https://steamcommunity.com/tradeoffer/new/?partner=95706595&token=-mhFqiHR (please let me know if this stops working for whatever reason) Feel free to ask any questions below