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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Yoma_Nosme

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About Yoma_Nosme

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  1. The cold chlorine won't help you with anything. It don't exchanges heat very well so you should not use it for cooling a radiator. And it's so far from your base I doubt it'll be economically valuable to build pumps and pipes all the way to your base to use it in a slime storage room. My tip, just leave it...
  2. Generally I'm with @Queron81... Except the nightclub. Dupes don't work smart so why party hard? My asteroid is a no party zone. Sleep, eat, work, repeat!
  3. Algae terrarium is great if you can manage dupes not picking up the ph2o. And utilise deodoriser. And have them irritated by pump. How? Bottle emptier with sweep only. So you don't have to mess around with doors and tricks so they don't pick up the ph20. Further I'd suggest placing the terrariums on doors that open when a certain pressure is reached so your dups don't pop their eardrums. The stress debuff is killer But you still should evolve to electrolyzer setup.
  4. Darkness Doctor job Dupe rivalry
  5. Bad fox. Bad bad fox...how could you post your bug report AFTER you've posted it in general discussion first? As king of the keyboard, ruler to the internets, I command thee to eat your mouse and to keep using it after you've passed it! Further. You shall wear the sign of shame. Your profile picture has to be changed to a red letter 's', (No superman 's' ) for the rest of the week. This should remind you the web has rules and we don't take kindly to outlaws like you around here.
  6. Ok, very odd. I have an idea. Replace one segment with a pipe bridge...
  7. She's your scientist it would be a real loss losing her. Try to build some doors that keep her inside the base. Or at least far from any contamination.
  8. +1 for kitchen becoming an own room. If I may add a request. Make the "stove" assignable. if you have more than 1 cook or more than one stove for different types of meals you can manage who's cooking what. I have one uber-cook with like 8 or 10 in cooking skills another one with just 4. I'd like the better one to make my mushrooms because I need 2 mushrooms for every bread. Because I only have a few specialist with better food demand
  9. Med Bed QoL Tweak

    That is a good idea! +1
  10. Well. You sent a farmer and a courier down the abyss
  11. Hahhahhaa. Says the guy with the grumpy cat profile picture. I just started laughing while drinking soda water....flooded my sinuses, wish I was dead...
  12. So full disclosure, I wrote this some while ago. Also i am totally for the interactions, I was even aiming for even more negative interactions when i wrote this so I think we were all well treated. Imagine your base going ballistic because you made a mistake micromanaging the jobs Ps. On the off chance klei hangs on every word I write (obviously they do...smart minds think alike)and the pretty girl is my harbinger give her a raise, she did good, and make kitchen a room and check out my suggestion "table manners" I have to go now. My sarcasto-mobile is ready. It drives on overconfidence and vanity. Cheers
  13. Weird patchfinding

    Correct me if I'm wrong but oni still only uses 1 core, right? If so I think the real fix for a lot of trouble (pathfinding from potato-hell not calculating speed buffs, critters choking your cpu, liquid and gas movement calculations, etc...) would be to finally give us multicore usage! "Put your hands together and pray to klei to lead us to the promised land where fps flow like milk and honey for thy mega-bases have stuttered for too long." Meep 13:37
  14. NG Boiler

    I think you should pump packs of 10kg/s through. The smaller the packets the faster they heat Edit. and the pipe might be too long. Maybe a pipe temp sensor leading to a shortcut to the hot metal plates could help
  15. Check their priorities. As lurkinglurker said you need operate enabled and high enough so they prioritize it enough often. Given you have hamster wheels. If you have other power gens the problems lies somewhere else. Another tip for hamster wheels. Choose 1 or 2 dupe(s) to be the runner. Set operate priority to ++ and the hamster wheel priority to 6 or 7. The idea is your other dupes especially the scientist can science and haul stuff away like he don't cares for the world. Same goes for cooking. Have 1 dupe with ++ priority cook and set the musher to 6or7. Disable operate or put it at low and the cook. If he/she runs off to generate power he/she can't cook. Having said that I like lurkinglurkers idea as well letting the scientist run when power is low but this slows progress imo.