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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion

GIngerTheNinjer

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About GIngerTheNinjer

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  1. Occupational Upgrade Available Now!

    This is one of my favorite games right now and is the most played game in my library. I love and also can't stand this update. The concept animations are awesome but there are some problems I am facing. First of all this is not the biggest deal but, I started up a 100ish cycle with the new update and it is nearly impossible to resume because of the requirements needed from the job board. Maybe I am wrong about that though and I'm just clueless. Anyways, I started a new game and everything went decently well but now I am facing wire shorts and disconnects at an astonishing rate. Like there are AT LEAST 10 wire disconnects at any single time instead of maybe 1-2 at a time max. Now with the wire repairs set on priorities instead of just the disconnects, I spend most of my time setting the priorities high enough for them to do the task right away. Which comes to my last problem. I now have had 2 sections of wire where it was impossible to repair no matter what I did. I tried changing types of metal to setting the priority of 9 and they completely ignored it. Also to note, all the lowest tier jobs at minimum were completed 100% by at least one duplicant. Maybe I am doing something completely wrong but, I have no clue but it's honestly unplayable because of the wire shorts, Which makes me very sad because I love this game.