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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About felix920506

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  1. Is it possible to build valves and gas pipe sensors behind other buildings or walls?
  2. Refinery stating No power

    I said connected to a transformer
  3. Refinery stating No power

    but when I connect a battery after the small one and run the refinery, the battery stays full all the time
  4. Refinery stating No power

    The small one but it doesn't say that It can only transform 1kw of power. it only says that it can store 1000 joules and other equipment on the same line don't get knocked out
  5. Refinery stating No power

    Refineries connected after a transformer won't function properly without a battery also after the transformer
  6. Morning Lag

    The game freezes for a few seconds at the start of each cycle
  7. Conductive wire does not decrease decor

    Intended Can't you read the description?
  8. No Thermal Conductivity for Abyssalite

    It used to say "1E-05" in older versions but it is not 0. The Only 2 things in ONI with 0 conductivity are Vacuum And Nutroneum
  9. Petroleum Generators Don't Get Tuned Up.
  10. My CPU is 2700X and My GPU is RX470. When Playing I don't get 60FPS but None of the CPU Cores are Pinned and My GPU Stays at around 40% usage yet I get 30~40 FPS
  11. Coal Generator IGNORED By Auto Sweeper

    the storage compactor is set to 7 and the coal generator is set to 9
  12. Auto sweeper ignores coal generators
  13. when the Mechanical airlock isn't connected to power, it works normally as though it is powered. Even reacts to automation signals. As in this youtube video by brothgar: I did NOT make this video
  14. Chinese Translation Mistake

    I don't care who made those Did worse than google translation lol the mistaken word(s) should be "种植“ In case you wonder I'm from somewhere that uses chinese
  15. the translation of "Plant" is wrong.