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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About SuMaSLo

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  1. This shoudn't happen, should it? PS: what exactly is it? Death System II.sav
  2. If it reduces stress it is not displayed in the stress decription?
  3. I had the same wired behavior in a previous build. I thought it was because of low Oxygen in Latrine (they leave the shower take some deep breaths and then continue). But If you can't Fix the Problem and your base is relativly gem-free, you can just disable them (because removing gems is the only benefit as I know)
  4. @Ipsquiggle This specific Game save doesn't exist anymore due to autosave-overwrite (in future I am going to attach the save directly). But I reconstructed the situation in the running session: all compactors are set to the same weight and this Time all are loaded exactly to the set Volume, but the right one is not activated. (The 'Lab' is located near oil biome next to the 'main elevator shaft') (Btw. This game got somehow compromised:) Death System II.sav
  5. The Intelligent Campactor only gives a positive Signal if it is Filled ABOVE the set volume (not if it is exacrly filled) Which is a problem because no dupe will fill it further (also won't work on compactors which are filld nearly to their set Volume; e.g. both compactors on the right) The Positive: Sometimes it works! (the Left one)
  6. This issue is occuring under normal circumstaces at larger bases and accellerated time. But now it is happening also at the first time multiplicator after reloading my game. Every second the Game is schortly balking which is very annoying, making my >800 Cycle game nearly unplayable. Edit: It seems to happen every 'Dupe Second' whatever time accelerator is used. Tried Fixes: Game reinstalled Also occures in debug slow motion (Alt+F5) Death System II.sav
  7. "Mastery of unemployed job"

    So it is more reasenable Dupes have to be unemployed for some time to get a Job sometimes, instead of be falling out of the printer and became farmer/ architect/ miner.....? In my opinion it is better the way it is.
  8. Replacing pipes/wires.

    I do not think this is an actuall 'bug', as it was the same way in older Versions. But I admid it would be a great benefit for playing (Dismantle and rebuild pipes is anoying throug pipe content and when enhancing cables a lot of System can be out of Power for an undetermined time).
  9. Isn't it meant to be this way,is it?
  10. Loading the Job Screen takes always a bit here (also in older Versions), but with the new Update it sometimes takes a couple of minutes, letting windows display the "programm does not react message". In fact it is sometimes faster to kill and restart the game...