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      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-


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About tasty_victims

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  1. Volcano time frame differs from overworld time frame. This has happened to me many times on console(a year or so ago) and once on pc(as of today). I've had it vary from 3 days difference on pc and up to 40+ days difference on console.
  2. @Zinglon yes, they tend to freeze in the position right before they go to catch a fish. Exhausted fish gen timers sounds plausible but I'm also not a coder. I feel there is potential for far too many fishermerm huts and regular merm huts to spawn within a given vicinity or maybe per map. Fishermerms are also a bit overpowered imo, if their spawn rate was cut in half or their fish caught per day was cut in half (maybe both) they would be more balanced, or if they didn't spawn during mild season, or maybe they eat the fish at nighttime if the player doesn't pick them up in time, etc etc. Right now, it is too easy to stock up on tropical fish using fishermerms. On certain maps, you can easily gather a 40-stack of tropical fish per day. I think we all know how useful tropical fish are. Between hanging them for small jerky, using them as rot or most importantly cooking them, they are quite useful... Am I missing a useful crockpot ingredient? 4 tropical fish = Seafood Gumbo 3 tropical fish + 1 monster meat = Surf n' Turf 2 tropical fish + 1 monster meat + 1 twig = Fish Sticks 1 tropical fish + 2 monster meat + 1 twig = Fish Sticks
  3. @Zinglon glad to hear I'm not the only one. Fishermerms also sometimes freeze in striking position and will stay frozen indefinitely unless attacked. Does this ring a bell?
  4. Has anybody else experienced this? Everytime I set up shop near a tidal marsh biome that has multiple fishermerm huts, the game tends to crash. This has happened during dozens of runs and only occurs when near multiple huts. On my current map/playthrough, the crash occurs every 15-20 minutes, and my base has 5 fishermerm huts relatively nearby. I've had runs on the console version where I would prevent crashes by sectioning off "crash areas" of the tidal marsh biome using stone walls.