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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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  1. the water cooling if disabled, when quit and load the game back, it appears as it contains no water.
  2. Has anyone tried playing with multiple Willows? Can multiple Willows summon multiple Bernies? Or only one Bernie can be summoned regardless of how many Willows. Note: The Bernie I mean is the Bernie in Big Boi mode.
  3. Yeahhh, thank you!!!
  4. [Game Update] - 307715

    His horns look like Acientfuelweaver's.
  5. [Game Update] - 307715

    Btw, wouldn't it be nice if Wormwood gets sanity from being wet instead of losing it since he is a "plant."
  6. [Game Update] - 307715

    Warbucks may not be the best character, but having him around is still quite nice. I hope he will be back better or worse.
  7. I am so hyped! Thank you for everything Klei. I willingly want to support you guys!
  8. This happened to me too. A palace near my base remained empty for a long time that I have to rebuild it.
  9. In Shipwrecked compatible with Hamlet, FX sounds such as Croccodogs warning sound or crafting sound sometimes seem pretty laggy.
  10. In Shipwrecked DLC (merged with Hamlet), I picked up a lantern which I got from hammering down one of the lamp posts in Hamlet, and then the game crashed.
  11. I think if you leave food items in the house, when they spoil, instead of becoming rot, they just disappear.
  12. I found that the problem only exists in Shipwrecked world that is compatible with Hamlet. I tried create a new Shipwrecked world itself, and hammer worked just fine.
  13. At first, I thought it was a problem with coral reef, but soon, I realized that i couldn't even hammer a ballphin palace. I saw some post about this bug marked as "fixed," but it still happens to me for some reason.
  14. Thank you so much for the skin! It's pretty cool!