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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About Gooblender

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  1. Considering the scope of the launch update I suspected at the time that the launch schedule was a little tight. Thanks for keeping us informed. Take all the time you need. The game will be all the better for it. If you need anyone to throw themselves at those pesky black holes in the mean time you know where to find us.
  2. Slightly strange stress behaviour appears to be happening following the latest patch, my dupes are all at 0% stress on loading the save and they go to eat and suddenly they reach 100% stress (Ren and Abe particularly). This is momentarily followed by Ren vomiting himself to death. He appears to be suffocating while doing this when there is plenty of air. The Antigravity Space Hut.sav
  3. As the description says Bristle blossoms stop water flowing through pipes, however this only happens when they are exposed to light and are growing and not to all of them (some are growing fine). When you turn off the lights the water starts to flow again. The Chaotic Space Hut.sav
  4. [Game Update] - 265438

    I suppose a possible fix for the insulation issues would be to if they could treat insulated tiles as a double skin of the tiles material. This would make insulated tiles actually mean something.
  5. [Game Update] - 265438

    double skinning abyssalite works it seems
  6. [Game Update] - 265438

    Possibly not worthless, just not as good unless you double layer. ie you have to have two layers of abyssalite together for it to insulate completely. So considering the biomes are at least 2-4 layers thick they will be insulated but one layer in bases is no longer sufficient. Likewise you should be able to run abyssalite pipes through abyssalite tiles with no heat transfer. Might need a few tests though
  7. Hydrogen and co2 disappear

    I have also noted this issue to the point where the electrolyser doesn't ever produce enough hydrogen to pump to the generator. I have also noted entire caverns have their gas content disappear. I have noted it particularly with chlorine and hydrogen. Its not the wheezeworts this time as it happens without them being present.
  8. As of the latest update (2/2/2018) the dead seem to retain their jobs now. I made them jobless, but they then returned to their jobs after a couple of cycles (but not to life). I think they may be a little too committed to their work.
  9. In the jobs screen all dead dupes appear as jobless. They can be re-assigned jobs but remain dead.... if you bury them they then become nameless drop down boxes.
  10. Once food is cooked and sitting on the floor by the electric grill any dupe trying to put it in a fridge only picks up 15.3mg of food at a time. It appear to happen with any type of food.