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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Yukaige

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About Yukaige

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Klei Featured Artist

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  1. Yukaige's Art

    *slides this into thread* Had to do a Victorian theme. I tried to resist and failed. Also what is lace and how do you draw it :')
  2. Yukaige's Art

    Skin Trader For Minespatch: I have a headcanon that he also re-wraps all the traded in skins to re gift to other players XD Hope you like it <3
  3. Excitement Intensify!!!!!!!!!
  4. Yukaige's Art

    Go for it don't be shy <3
  5. Yukaige's Art

    Woo I have officially finished moving in my new place so the first 5 people to reply get a drawing of whatever you wish (DS and DST related) 1. minespatch (done) 2. gallusvarius (75 %) 3. Open 4. Open 5. Open
  6. Someone From Klei said the Gold Figures are not supposed to be released. They were a test run that they never went with but they got mixed up in batches of regular figures during a distributor change. Here is a link to the original post https://www.reddit.com/r/dontstarve/comments/7m2fsv/i_got_a_golden_spider_and_a_golden_rabbit_in_a/ So all gold figures are super rare.
  7. Wes Discovers a new Mount.
  8. Skins usage for non Plus members

    What I'm suggesting is a patch that allows skins to drop in single player mode. and ability to access the skins menu without internet. It was just a suggestion. It was weird that the Steam version did not require online play for the same thing.
  9. Skins usage for non Plus members

    Uhh someone can't read... It 100% does require it.
  10. So I may be a bit late to the console party but after popping in my disc I'm a bit disappointed I can't Obtain or use skins Without a plus membership. No reason to pay to play online when i can just use my PC and play online for free. I think we should still be gifted and able to use skins in offline mode. Let me know if ther is a way around using the plus to obtain and use skins.
  11. Yukaige's Art

    Thank you very much. I really liked the ancient gateways design so I wanted to incorporate it. That means A lot to me thank you
  12. This Week: Shadow creatures <3
  13. Yukaige's Art

    Wen't a bit crazy with this weeks Draw challenge..
  14. Yukaige's Art

    I used a Violet and Grey and blended it with a white colored pencil. Thank you <3