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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Zachdebest

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About Zachdebest

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  1. Help me

    So if I click on the link it says if ive been accepted or not? Oh now I see I forgot to sign up for the beta okay never mind then. RIP
  2. Help me

    Oh what how do I apply on the accounts page I just typed in the code Can you put a link to the page that you're talking about I cant seem to find it
  3. Move this to suggestions?
  4. It depends on the situation in, like battles, the caves, and loading screens. Only some of these have its own music, and i'm pretty sure its the original music in the background.
  5. Well you can buy meatballs and other food with the currency of the pigs, and also you can get a lot of monster meat in hamlet which you can make into food.
  6. So It says I got accepted, my game says hamletbeta but when I play it doesnt say hamlet just Shipwrecked and RnG can someone help me on how to actually play it? Thanks
  7. Maxwell Memes: The Sequel

    I broke the even number 100 Muahaahahhahahah
  8. Maxwell Memes: The Sequel

    Jingle Ballin Get it, Ballin - Eyeballs, no just me
  9. I usually trade for stuff i on the forums