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      Klei Winter Availability   12/17/2018

      Klei Entertainment support staff will be out of the office from December 24th and will return on January 2nd in observance of Christmas, Kwanzaa, Hanukah, Krampusnacht, Holiday, Newtonmas and/or Festivus. During this time; support staff, development, janitorial staff and animal handlers will not be in the office and will instead be in their homes or somebody else's home, doing whatever it is we do when we aren't in the office at this time of the year. Some of us will be around on and off and we will be monitoring servers, tickets and forums to make sure nothing explodes; but we will not be running at full capacity until we return on the 2nd. We have put together some information about our most common issues that should help you. And here you can find a list of resolutions to our most common issues on our support site: https://kleisupport.desk.com/customer/portal/articles/1398961 You can also find a resolution to most tech support related issues or general questions on our forums: http://forums.kleientertainment.com or on the support site at http://support.kleientertainment.com. Generally an answer to most every question you might have can be found in both the support site and forums. If you do not find the help you need on the forums or on our top issues list, send us a ticket on the support site. We will prioritize issues that require immediate attention, so if your issue isn't time sensitive it will take a little longer before we get to it but we might be in the middle of an argument with our Nana that we really do like the the set of fuchsia towels she gave us last year. We just keep them buried deep in the back bathroom closet because they are so nice we don't want anybody to mess them up. Thanks for your patience during this time. Happy whatever holiday you do or do not celebrate sometime around this time of the year. -Klei Entertainment-


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About NSAiswatchingus

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  1. I actually like the Telelocator staff. I have a basalt set piece I've turned into a player prison for visitors that want to be a nuisance. If they decide to stay they are basically in time out as they wait to go insane and usually die to the nightmares before they can move the statues in time. I couldn't do that without the Telelocator staff.
  2. Day 1300+ Base Tour

    Hell yeah my dude. I love a good base tour. Thanks for taking the time to actually make the video and post it!
  3. Klaus In Winter's Feast loot.

    You will need to bring a couple healing items for the health lost via the Fire/Ice spells, but aside from that you can do the fight with out getting hit by Klause. I always tank the Krampii that spawn, but Klause is easy to kite once you get it down.
  4. Klaus In Winter's Feast loot.

    Make the investment. Tame up an ornery beefalo and kill klaus every 20 days with no preparation required. Easy.
  5. Is it possible for a volt goat herd to respawn?

    That's a bummer man. At this stage in the game, our comfortability can be our downfall. It's easy to make little mistakes when you don't have to really think about your own survival after awhile. Stay vigilant people!
  6. Is it possible for a volt goat herd to respawn?

    Sounds like somebody killed all their goats. This is the cost of genocide my friend.
  7. I hear you, but my anecdotal evidence points towards faster drops with more people in a world.
  8. It'd be cool if building a square of fully built walls that were connected with a gate opened up the ability to build a roof via construction plans. Something like 3 boards per tile within the walls.
  9. I always interpreted its behavior has disliking the light since it hides during the day and puts out any flames at night. Does it follow the player if they have a lantern or headlamp on like it does a torch?
  10. I was just thinking this morning that the Stagehand creature is incredibly interesting, but horribly under used. I like your idea of upgrading it into a boss fight with special loot. Maybe have the original stagehand respawn in the circle of roses in 20 days after being defeated.
  11. I don't know enough about coding to dispute it so...NEW CONSTRUCTION PLANS CONFIRMED. I'd love to see this add some larger structures to DST. Like a giant draw bridge that costs 10 Cut Stone, 10 Boards, and 10 Rope.
  12. Additional Trophies

    YESSS. Good point.
  13. hey Klei, What's next ?

    Hopefully the new content will be retrofitted into existing worlds like they did with the Oasis and Antlion.
  14. PS4 Item Skin Trade Thread

    Big thanks to @Rachel949 for dropping so many skins in my world! Let's keep it going people! Post what skins you have and which ones you're looking for. So far this thread has been a great success.
  15. Additional Trophies

    I don't think new trophies are necessary but I wouldn't mind seeing one for Beequeen, Toadstool, Klaus, and Fuelweaver.