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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

NSAiswatchingus

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About NSAiswatchingus

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  1. PS4/xbox bace showcase :] :] :] :] :]

    My bases/world from awhile back.
  2. Klau's loot stash spawn

    I read some where that you just need to build a 3x3 square of walls directly on top of the stash spawn you want to close off. I haven't tried it myself so best of luck to you.
  3. PS4 crash during Toadstool fight

    Good luck getting a helpful response. PS4 gets ignored.
  4. Too much Rubberbanding on one server.

    It's going to get much much worse
  5. $300 and worth every penny. You Can probably find some deals to get it even cheaper.
  6. It doesn't matter people. It's an old game that we're not going to see fixed. It's just time to move on to bigger and better games. Go grab a VR unit for Christmas. 2018 is going to be the year of PSVR.
  7. We won't get a response. For them to acknowledge this bug they'd have to actually DO something about it. Most players don't ever get to point where it matters, so why waste the money/time to fix a bug maybe 5% of players will ever see. Klei doesn't give a ****. Neither do I anymore. There's better games to be played from better companies.
  8. This single image is all I have to show for months of work. I was planning on making a video of it the day the world crashed. It was my interpretation of the new Hamlet DLC's main town based on that 60 second video and those three screenshots we had seen with added elements of a traditional RPG town. It had a Blacksmith, a tailor, a restaurant, a magic store, a potion store (healing), a library, a general store, an inn, a "Hunter's lodge", several guard shacks, and the mayor's office, all populated with specifically hatted pigs to accentuate their roles. Each building unique in its walls and decorations. All the streets were lit by Glowcaps and the entire East side of the biome was a fully sustainable farm including pens for trained beefalo. That was just one "base" I had built. Nevermind the time spent altering and even creating new biomes to help build the atmosphere I wanted for the world.
  9. If the PS4 Pro doesn't help and I can't even access the world to get rid of stuff then it sounds like there's not anything I can do. Can someone at Klei give us an idea of what the limit is for a world? Seems disingenuous to know the game crashes at a certain point and not give the players a warning.
  10. Would running the game on a PS4Pro help at all?
  11. The two times I've gotten over 1000 days my worlds just get progressively laggier and laggier. I can't help but make larger bases at different points on the map and alter the landscape to keep from getting bored in the later days. On my second 1000 day world I routinely cleaned up loose items and actively tried to keep the structure count in check but it now I can't even load into that world without the entire app crashing. I see other players with even 2000 day worlds and wonder what they're doing differently that the game let's them actually play. Any tips or things for players to avoid?
  12. ENTIRE GAME CRASHES UPON WORLD LOAD

    I think we have the same issue going on then. I not only have a massive amount of structures built but I've also changed the turf a lot too. Like, entire biomes have been switched or created. I'm sure that doesn't help the situation. Like you, I had heard that 'cleaning up' the world would help with that lag. I had spent hours picking up every little item I could find on the ground and chesting it. I had even destroyed some other structures to make way for more stuff I wanted to build. This is just really disappointing. I too don't know if I can start again. This was a really big project I had been working on for months to get all the little details right and was so close to finishing it. I was even putting off playing my newly purchased Skyrim VR to get it done. SKYRIM VR. That's how much this meant to me. I really think it's something to do with the weather effects and having so much stuff in the world.
  13. I'm on day 1049 and can't get my world to load. It seems like every time I have to load the game up when it is raining in game it crashes the app. I'm basically locked out of that world until this bug is fixed. I hope it's soon because I'm completely done with this game until it's fixed. If your game doesn't work into the later days then there's no point in me playing any longer. I've been hugely vocal about my support and love for this game online and IRL, but the amount of game breaking bugs is so great that I've stopped recommending this game altogether. I've wasted over 100 hours now trying to recreate Hamlet in DST on PS4 to generate hype for the new DLC but that's all gone now if I can't get this world back. Until Klei figures out how to make a game that actually works and respects my time I'm not wasting another second or penny on another product of theirs. Error Code: CE-34878-0