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      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   


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About machete_kills

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  1. Creating a sever Admin

    Exactly Just be careful and make sure you trust the ones you're granting admin rights on your server. As per the official Wiki:
  2. Creating a sever Admin

    Do you have access to the server logs? When starting the server, a few lines in the logs shows where the adminlist.txt, whitelist.txt and blocklist.txt should be located as the server tries to load them. The logs shows the full path to those files and whether they were loaded successfully or not. The lines will start with OnLoadPermissionList, and will look something like this: Once you create the path in the path the server is looking for, you'll see "(Success)" instead when booting up the server.
  3. Unbanning

    That. Once you ban they should never be able to join your server or get "unbanned", unless you explicitly remove the ban (remove the entry from "blocklist.txt"). Be aware though that some players (especially destructive ones, a.k.a. griefers) have more than one Steam account, so once you ban one account, they login into another account and come back to haunt you. PRO TIP: You can ban people from the game <Tab> menu. Press <Tab>, then you'll see some icons to the right of the player's name. You can kick it (which allows them to rejoin) or ban permanently. Banning them from the game interface will automatically add their unique ID to blocklist.txt, so you don't ever need to do it manually.
  4. Come now child, have a sit. Ol' grandpa will tell you a story. This is an age old situation that happens to every public DST server out there. Some people enjoy building and constructing, while some others enjoy destroying and annoying probably because of unresolved childhood issues. There's not much a server admin can do other than kicking griefers and rolling back the server to the previous day. Klei won't do anything about it - not in their own hosted servers nor to the game mechanics to help people avoid/prevent griefing. Bottom line: it's sad, I hear you (been there, suffered that) but the best you can do is find a selected group of people to play with in a private / password protected server.
  5. Have you checked task manager for other processes running in your computer? Maybe it's something else that's eating up resources in the background. DST game client is not resource-hungry (as you said, it runs fine on your potato PC), so I'd try to abstract a bit from the game and look for something else in the PC that might be causing it. Have you tried Witcher 3 / Tomb Raider recently? Can you still run them on the settings you mentioned? Also, are you hosting the server on the same machine? Your setup seems quite powerful so that shouldn't matter much, but try joining different servers, you never know.
  6. Looking for DST friends

    In what timezone and region are you - and when would you be playing? I've been wanting to play for a while but haven't been able to, mostly due to lack of time. I'm in Europe / CEST (GMT+2) and can play only for a couple hours in the evening most of the days.
  7. Meteors can destroy items?

    So "some" things disappeared from the backpack? That does sound a lot more like the works of Krampi From the Wiki about Krampus: Given that Klaus is able to spawn 2-6 Krampi during the fight, maybe that's something to consider?
  8. AFAIK unfortunately no. As of now there's no "user rights" feature, a user either is or is not an admin (thus having or not full permissions). I've have thought of it also, and it would be great if there was a solution out there. If someone knows better please do share
  9. Such is life at interwebs ¯\_(ツ)_/¯ Which dedicated server tutorial you followed? It's quite probably that the "validate" option is restoring all the game files to their original state, thus clearing those files. See a run through this problem in detail here: You could either remove the "validate" option or change your script to copy a backed up version of your files into the server folder after the validation is complete, whichever suits you best.
  10. Huh. I just (somewhat) replicated your setup using Docker running locally on my Ubuntu PC instead of a server. Even thought the setup is a bit different, the goal is the same: to have 2 servers (both with caves, so 4 shards in total) running at the same time in the same machine. I even named them A and B, being them survival and endless, respectively. To my surprise... I got the exact. same. result. Both are connectable / playable (even migration between shards Master <-> Caves works fine); Both are listed in the "Online Servers" list, and... they toggle "which one" get's displayed on "LAN Servers" at a seemingly random fashion. Especially given that there were (quite many) differences between our setups (where the servers are running from, ports chosen, etc), seeing the exact same result makes me wonder. Did we both make the same mistake - or maybe this is an actual limitation, either on the game client or game servers? I'm quite intrigued by this now Will try some more ports tweaking and see if there's any way around it to be found. At least on the bright side it's not something that prevents playing the game (even though it's quite annoying)!
  11. If you think it might be The Gorge mod, try disabling it and see if the issue persists. If you can narrow the problem down to the mod, you should contact the mod author and report the bug.
  12. One of the most common issues that makes servers "disappear" from the list (or deny direct connection) is version mismatch. The game client is constantly update by Steam whenever there are updates, while servers are (usually) updated only when restarted (if the steamcmd app validate command is executed before starting the server). Given that there are quite many frequent updates with improvements and bugfixes for The Gorge event, I'd suggest checking the game version on your servers (or run the update command directly and see if they show up). I know it sounds a bit "unlikely" but I've seen it happening quite a few times when I had a server running (and I was playing on it), then take a few hours pause (close game client, leave server running) only to come back and see the server was missing from the list. Luckly Steam would give it away showing that it downloaded updates for the game.
  13. How much RAM do you have in the machine you're running the server? My first guess will be the process is being terminated by the lack of RAM.
  14. [Game Update] - 259992

    Keep it as a trophy!
  15. [Game Update] - 259992

    It would be awesome if events would have a slightly improved item/chest drop rate than regular off-event seasons. Let's say increase the weekly limit to 6 (or even 8) rather than the regular 4 drops. Another idea is to have some action-based drops e.g. back in The Forge you'd get one chest every time you level up. Say you have a 5% chance of getting a drop after killing the Clay Varg. To counterfeit crazy drop farming, action based drops could have cooldown. Using the given example, maybe you can only get one drop a day from killing the Clay Varg. So with a X% chance to have one drop per day it's a quite interesting challenge to engage deeper with the event's content. The examples were based on past events - those are mere illustrations on what could be done for future ones