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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Day One Webber

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About Day One Webber

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  1. Maxwell Memes: The Sequel

    "Wolfgang by memory"
  2. Maxwell Memes: The Sequel

    mount the granny
  3. Maxwell Memes: The Sequel

    The latest masterpieces from Klei Entertainment.
  4. Maxwell Memes: The Sequel

  5. Maxwell Memes: The Sequel

  6. Wes Memes: The Saga

  7. Maxwell Memes: The Sequel

    I demand a new meme: WIlsons Awkward Vacation Photos.
  8. Maxwell Memes: The Sequel

    The Gorge, minutes before the survivors arrived. Also if anyone is interested in using this, here you go.
  9. Maxwell Memes: The Sequel

    mrw i get my 15th mumsy profile icon
  10. Maxwell Memes: The Sequel

  11. Maxwell Memes: The Sequel

  12. Maxwell Memes: The Sequel

  13. Maxwell Memes: The Sequel

    why you gotta hurt me like this klei
  14. Maxwell Memes: The Sequel

    waiting for the game to update mid gorge release like