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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Daxterr

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About Daxterr

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  1. So apparently there are space cows now. I haven't gotten far enough on this run to see them, but I think it would be a huge missed opportunity if our duplicants didn't try to tale advantage of this and procure some dairy products. In specific, I'd like to see ice cream, or a sundae. Or both. It would either be food, or just something for morale. It would need to be kept very cold (somewhere less than 0 degrees) or it would melt very fast. What do you guys think? Do our duplicants deserve ice cream?
  2. I really hope there will be a nuclear update. My guess is there will and they've been planning it for a while but I could be wrong.
  3. That's weird. To me the expressional update was THE update that made this game worth playing to 1000 cycles.
  4. I've been playing since the outbreak update, and I just wanna say good job Klei. I am blown away by how much content you deliver ever few weeks. I was playing the game when there were litteraly 2 "stations". So yea keep up the good work! Other early access developers should look here to see how it's done.